Guest Experience Lead (GEL)

Become a Guest Experience Lead at McDonald's! Your focus is delivering outstanding customer service and ensuring every guest leaves happy. You'll support the team and help create a welcoming, efficient restaurant environment.

Key responsibilities:

• Welcome customers and assist with kiosks or mobile orders
• Resolve customer service issues quickly and professionally
• Support team members during busy periods
• Promote digital ordering and loyalty programs

Qualifications:

• Positive attitude and commitment to customer satisfaction
• Ability to work in a team
• Flexible schedule including evenings and weekends, if required

Benefits:

• Tuition assistance at any accredited institution
• Free college through Colorado Technical University Online
• 401(k) with company match
• Free meal while working
• 30% discount at McDonald's nationwide with the app

Pay transparency statement:

• Pay range: $15$17 per hour, depending on experience and qualifications.
• Benefits are included as listed above.