Receptionist I 40 hour

Job Description:

• Warmly greets all guests, residents and colleagues entering and leaving the building.

• Efficiently answers all in-coming calls to Center Communities of Brookline.

• Takes telephone messages for the staff, and forwards calls to staff members or to the voicemail system, as needed.

• Supports the needs of residents, and refers them to the appropriate services in the community as appropriate.

• Graciously receives complaints and concerns.  Acts to correct issues by making requests of others.

• Follows through on all requests to ensure that they are completed in a timely manner.

• Handles maintenance work order request calls and creates the work order in Yardi Voyager.

• Distributes work orders requests to the maintenance department.

• Closes out completed work orders in Yardi Voyager.

• Schedules pest control appointments, when needed.

• Conducts special projects, including the creation and/or maintenance of spreadsheets, lists, and databases, and conducts research as requested.

• Assists in the sorting and distribution of mail.

• Signs residents up for bus trips, when needed.

• Sends out the daily overnight call list from the answering service.

• Issues overnight parking passes.

• Accepts key requests from residents.

• Creates key fobs upon move in, and when additional fobs are requested by residents.

• Updates resident names in the intercom system.

• Distributes information from the office to residents via individual cubbies.

• Maintains a professional approach to all issues at all times.

• Keeps a clean and neat work area.

• Follows the rules as set by the CCB Employee Handbook.

• Performs other related duties as required or directed.

Remote Type:

Salary Range: