FT Keyholder

divh2Keyholder Roosevelt Field, Garden City, NY/h2pAt Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry./ph3The Role/h3pThe Keyholder serves as a brand ambassador and leadership presence on the sales floor, delivering elevated client experiences while supporting the daily success of the store. Through bespoke service, strong product knowledge, and a commitment to luxury standards, this role plays an integral part in cultivating clientele, driving sales performance, and fostering a welcoming, service-driven environment./ppPartnering closely with store leadership, the Keyholder supports operational excellence, team development, and overall store performance while ensuring every client interaction reflects the elegance and values of Ana Luisa./ph3Responsibilities/h3h4Leadership Team Support/h4ulliFoster a collaborative and inclusive store culture rooted in positivity, teamwork, and excellence/liliSupport the coaching and daily development of team members through motivation, product knowledge, and leadership on the sales floor/liliLead by example in delivering elevated client experiences and upholding luxury service standards/liliCommunicate store goals, KPIs, and brand initiatives clearly and effectively/li/ulh4Sales Client Experience/h4ulliDrive sales performance through personalized styling, authentic relationship building, and client-first service/liliDeliver bespoke service and elevated experiences that cultivate long-term clientele and brand loyalty/liliSupport the achievement of store KPIs, including conversion, AOV, UPT, and client retention/liliAssist with in-store events and client experiences that strengthen community engagement and brand affinity/liliUtilize Custom Jewelry and Permanent Jewelry services to create memorable and personalized client moments/li/ulh4Operations Visual Standards/h4ulliSupport daily store operations, including opening and closing procedures, transactions, returns, and inventory management/liliMaintain exceptional visual merchandising and presentation standards aligned with brand expectations/liliParticipate in inventory counts, shipment processing, replenishment, and stock organization/liliUphold operational procedures, compliance standards, and overall store organization with strong attention to detail/li/ulh3Qualifications/h3ulli1+ year of retail leadership or keyholder experience, preferably within luxury or premium retail/liliProven ability to drive sales performance and deliver exceptional client experiences/liliPassion for fine jewelry, styling, and luxury service/liliStrong communication, organizational, and problem-solving skills/liliFamiliarity with Shopify, Google Workspace, and inventory systems preferred/liliFlexibility to work evenings, weekends, holidays, and maintain open availability/li/ulh3What Youll Love About Us/h3pAt Ana Luisa, we are committed to creating a people-first culture that values growth, creativity, and excellence. We offer a supportive team environment, generous paid time off, floating holidays, extensive training and development opportunities, and exclusive brand perks, including employee discounts and a welcome gift card./ppJoin a purpose-driven brand redefining modern jewelry through thoughtful design, sustainability, and elevated client experiences./ph3Compensation/h3pIn accordance with New York salary transparency guidelines, the expected hourly rate for this position is $23.00$25.00 per hour. Final compensation is based on experience, skills, and qualifications./ppEEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status./p/div