Leasing Associate

Location: Citation Club, 29540 Citation Club Circle, Farmington Hills, MI, 48331

We are seeking a motivated and customer-focused Leasing Associate to join our team at Citation Club in Farmington Hills, MI. The Leasing Associate will be responsible for assisting prospective residents through the leasing process, providing excellent customer service, and supporting the overall management of the community.

• Greet and assist prospective residents in a professional and friendly manner.
• Conduct property tours and highlight community features and amenities.
• Process rental applications, screen applicants, and prepare lease agreements.
• Maintain accurate records of leasing activity and resident information.
• Respond promptly to resident inquiries and provide information about community policies and procedures.
• Collaborate with the management team to achieve occupancy and leasing goals.
• Assist with marketing efforts and community events as needed.
• Ensure compliance with fair housing laws and company policies.

• High school diploma or equivalent; additional education or certification in property management is a plus.
• Previous experience in leasing, customer service, or property management preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and manage time effectively.
• Proficient with Microsoft Office and property management software.
• Detail-oriented with strong organizational skills.
• Ability to work flexible hours, including weekends if necessary.