Security Advisor II, Falcon Completeremoterocketship • Remote, Oregon, United States
Security Advisor II, Falcon Complete
remoterocketship
- Remote, Oregon, United States
- Remote, Oregon, United States
À propos
Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards Provide Falcon Complete customers with recommendations that align to improved security Create and recommend remediation for components of CrowdStrike products that may lead to improved security posture Contact customers directly upon identification of misalignment with Falcon Complete standards Document, update, and resolve all customer related issues in accordance with established procedures and SLAs Develop and provide customers with service reports and stats as requested Partner with internal teams to ensure customer satisfaction Liaise with support team to help troubleshoot and coordinate efforts to resolve technical issues Requirements:
3+ years in Cybersecurity focused role Customer empathy and ability to guide customers towards desired outcome Excellent customer-facing communication skills including verbal and written Partner with CrowdStrike teams to troubleshoot and resolve customer issues Adept in Windows, Linux, and MAC operating systems Experience or demonstrated knowledge of threat detection and incident response Bachelor's degree in Technology and/or Cybersecurity or relevant experience Cybersecurity certifications from reputable organizations such as SANS, ISC2 or equivalent Benefits:
Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe
Compétences linguistiques
- English
Avis aux utilisateurs
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