Account Representative (Medical EDI Software)Quadax • Tempe, Arizona, United States
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Account Representative (Medical EDI Software)
Quadax
- Tempe, Arizona, United States
- Tempe, Arizona, United States
À propos
Acct Management
Requisition Number:
ACCOU001620
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Posted : March 4, 2026
Full-Time
Remote
Locations
TX-Work From Home 211 E 7th St Austin, TX 78701, USA
AZ-Work From Home 7955 South Priest Drive Tempe, AZ 85284, USA
IN-Work From Home 135 N Pennsylvania St Indianapolis, IN 46204, USA
NE-Work From Home 233 S 13th St Lincoln, NE 68508, USA
Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. This person will need to travel by automobile and airplane to Kansas City, Dallas/Ft. Worth, Oklahoma City, and other cities/states in the region.
Responsibilities
Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
Must be ready and able to train staff (current and new) on product features as well as everyday use.
Read multiple reports and try to identify billing trends for clients.
Present clients with additional products and features.
Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
Assist clients in writing custom data converts and test these upon implementation.
Other duties as assigned.
Qualifications
Detail oriented and good investigative and software troubleshooting skills
Must be able to multitask
Knowledge of medical billing practices or Electronic Data Interchange processes
Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
Sufficient public speaking skills
Previous experience working remotely preferred
Must be willing to travel by automobile/air approximately 30%-50% of the time
Ability to maintain confidentiality
Travel Required Yes . 30%-50%
Skills Accounts Receivable Novice
Presentation Skills Novice
Customer Service Intermediate
Education Required High School or better.
Preferred Associates or better.
Bachelors or better.
Some college or better.
Experience Required 1-2 years: Some type of medical billing or healthcare revenue cycle industry experience
Preferred Experience maintaining client relationships preferred
Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Compétences linguistiques
- English
Avis aux utilisateurs
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