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À propos
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Ontario, OH. On-the-job training provided, no experience necessary. Taking Care of our Teams Who Take Care of our Patients Competitive Wages & Sales Incentives Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law Health & Wellbeing Benefits Medical, Life, Dental, vision, Short- & Long-term Disability Voluntary/Cafeteria Offerings Employee Assistance Program On the Job Training & Certification Teammate Recognition Program Duties and Responsibilities: Customer Service · Provide excellent customer and patient service according to company and Optical Center standards · Analyze patient eyewear needs · Recommend specific lenses, lens coatings and frames to satisfy patient needs · Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions · Order and dispense eyewear accurately and professionally · Assist patients with proper frame repairs and adjustments · Show patients how to insert, remove and care for their contact lenses · Assist Optometrist with case histories and screenings Business and Operational Standards · Maintain a complete knowledge of third-party plans and claims · Explain promotions and special lens offerings to patients and customers · Balance accounts · Prepare work orders containing specific instructions for Optical Lab · Process medical billing information · Ensure proper merchandising of frame inventory Minimum Knowledge, Experience & Skills Requirements: · High School Graduate or equivalent · Maintain license as required by state · To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules · Previous experience in an office and/or optical dispensing is preferred · Able to handle multiple customer interactions/phone calls at a time · Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing Essential Functions & Work Requirements: · Ability to effectively communicate at all levels within the organization through written and two-way verbal communication · Able to read and write at a high school graduate level · Able to sit or stand for extended periods of time · Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) · Ability to lift 10 to 20 pounds · Ability to see (Near, Distance, Color, and Depth Perception) · Manual and finger dexterity, as well as hand/arm steadiness · Ability to grip and hold items · Good eye and hand coordination · Able to operate a cash register, various optical equipment and tools · Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines · Able to travel independently to support Company objectives and personal development
Compétences linguistiques
- English
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