Customer Service Representative RemoteMorphius Corp • Fontana, California, United States
Cette offre d'emploi n'est plus disponible
Customer Service Representative Remote
Morphius Corp
- Fontana, California, United States
- Fontana, California, United States
À propos
This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements
1-2 years proven experience in supporting client success.
Excellent written and verbal communication skills.
Ability to address complaints and issues with effective solutions and a positive attitude.
Passion for delighting customers with above and beyond service.
Excellent time‑management and prioritization skills.
Familiarity with CRM system.
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre a été publiée par l’un de nos partenaires. Vous pouvez consulter l’offre originale ici.