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Service Advisor
- Millis, Massachusetts, United States
- Millis, Massachusetts, United States
À propos
High Earnings Potential ($55K$80K+) | Hourly + Performance Pay
Turn your customer service skills into a high-earning career. Join a high-volume, fast-paced service department where your ability to sell, communicate, and manage workflow directly drives your income.
Schedule: Full-Time | Saturday Availability Required
Compensation & Earning Potential
- $55,000 $80,000+ annually
- Hourly pay + aggressive performance-based incentives (WPI)
Unlimited earning potential based on performance The more you sell, manage, and deliverthe more you earn Top performers thrive in this high-volume environment
About the Role
Pete's RV Center is seeking a high-performing Service Advisor who can control the drive, maximize repair orders, and deliver an exceptional customer experience. This position will also assist with Internal Service Advisor tasks.
This is not an order-taking rolethis is a sales-driven position where you are responsible for:
- Driving revenue through service recommendations
- Managing customer relationships
- Owning the repair process from start to finish
This Role is Perfect For Someone Who:
- Thrives in a sales-driven, performance-based environment
- Is confident recommending and selling services
- Wants to maximize income based on performance
- Can handle a high-volume workload without losing attention to detail
- Takes ownership of results and customer experience
Key Responsibilities
- Schedule appointments and control daily workflow
- Write accurate and complete Repair Orders (ROs)
- Present and sell recommended services and repairs
- Provide clear, confident explanations of work, pricing, and timelines
- Upsell additional services based on inspections and service history
- Monitor repair progress and proactively communicate with customers
- Secure approvals and close sales opportunities effectively
- Ensure all work is properly documented and completed
- Resolve customer concerns and maintain top-tier CSI scores
- Continuously improve product knowledge and selling skills
Compétences linguistiques
- English
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