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Sales Development ManagerServiceTitan • United States
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Sales Development Manager

ServiceTitan
  • US
    United States
  • US
    United States
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À propos

Job Description: Lead & Develop SDR Teams Manage SDRs on objectives, activity metrics, and performance achievement Conduct weekly 1:1s with each SDR to coach, develop, and drive accountability Serve as a mentor and steward of the ServiceTitan culture for your team Motivate, incentivize, and recognize team members to encourage top performance Stay abreast of and coach SDRs on outbound best practices including cold calling, sequencing, and messaging Drive Pipeline & Strategy Monitor lead processes, key metrics, and catalyze pipeline creation across your assigned team Shape and implement SDR strategy and outbound processes for the teams you cover Report to senior management on operational and financial KPIs Help evaluate new technologies and programs to drive superior SDR performance Flex Across the Organization Step into team assignments covering absences or unexpected gaps on the management team Maintain all internal customer and business partner relationships aligned to the team you are covering Serve as proxy for QBRs, performance management conversations, team meetings, and cross-functional syncs Deliver a detailed transition document and handoff recap to the returning manager at the conclusion of each assignment Contribute to special projects and strategic initiatives that advance the broader Sales Development and GTM organization Over-communicate updates, observations, and needs to senior leadership to ensure team continuity Recruit & Build Recruit, interview, and onboard new SDR team members to support organizational growth Help onboard and train new hires for speed-to-ramp and long-term success Partner hand-in-hand with senior leadership to build the best SDR organization in the country Requirements: Direct experience as an SDR/BDR with applicable team lead or management experience Direct experience in a closing AE role for 12+ months Strong preference for 1+ years of sales management experience Outbound-specific cold-calling experience—not just inbound lead handling Track record of success in AE and leadership role; history of managing or being part of a high-performing sales team Strong understanding of outbound pipeline generation processes and methodology Benefits: Flexible time off Learning and development opportunities Comprehensive onboarding program Leadership training for all levels Bonusly rewards and peer-nominated awards Company-paid medical, dental, and vision insurance (100% employer paid options) 90% coverage for dependents Flexible Spending Account (FSA) and Health Savings Account (HSA) 401k matching Telehealth options Parental leave and support Up to $20k in fertility services (IUI and IVF) Surrogacy and adoption reimbursement On-demand maternity support through Maven Maternity Free breast milk shipping through Maven Milk Pet insurance Legal advisory services Financial planning tools
  • United States

Compétences linguistiques

  • English
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