Sea Freight Operations Executive

IrishJobs

Dublin, Dublin, Ireland

Dublin, Dublin, Ireland

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À propos

Morgan McKinley is proud to partner with a key client within the logistics and supply chain sector in the recruitment of a Sea Freight Operations Executive to join their expanding Air & Ocean Freight team based in Dublin. This is an excellent opportunity for an experienced freight professional to join a fast-paced and collaborative environment where attention to detail, customer service, and operational efficiency are highly valued. The successful candidate will play a key role in coordinating both import and export sea freight operations, ensuring the smooth and compliant movement of customer shipments while maintaining high service standards. Key Responsibilities Import Operations Manage FCL and LCL import consignments arriving into Ireland. Create and maintain shipment records within the CargoWise system. Coordinate shipping documentation and liaise with the internal customs brokerage team to facilitate import clearances. Communicate customs charges, duties, and VAT requirements to clients to ensure timely payment prior to cargo arrival. Review Bills of Lading and Incoterms to ensure correct operational handling. Arrange haulage and final delivery of shipments to customers. Work closely with billing teams to finalise invoicing and shipment costs. Resolve customer and account queries efficiently via phone and email. Maintain strong communication with customers and internal stakeholders throughout the shipment lifecycle. Export Operations Process customer booking requests for export sea freight shipments. Verify rates and associated costs at booking stage to ensure accuracy and profitability. Coordinate collection transport for export consignments. Create export shipment files in CargoWise for both LCL and FCL shipments. Issue booking confirmations, including ETD and ETA details. Coordinate export customs entries through the internal customs team. Prepare and issue MBL/HBL documentation and confirm shipment-on-board status with carriers. Arrange document scanning and pre-alerts to overseas agents and partners. Support invoicing and cost finalisation with internal billing teams. Handle customer service and account-related queries in a professional and timely manner. Candidate Requirements Minimum 2 years' experience within sea freight operations, including imports and exports. Strong working knowledge of freight forwarding processes and documentation. Experience using CargoWise or similar freight management systems is desirable. Proficient in Microsoft Excel and Word. Strong customer service skills with the ability to operate effectively in a fast-paced environment. Customs clearance knowledge would be advantageous. Excellent organisational skills with strong attention to detail. Ability to work independently while managing multiple priorities and deadlines. Strong communication and interpersonal skills. Skills: Sea Freight Customer Service Logistics

TLNT1_IJ

Dublin, Dublin, Ireland

Compétences linguistiques

English

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