Public Transport Contracts Manager

IrishJobs

Dublin, Dublin, Ireland

Dublin, Dublin, Ireland

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À propos

Background of Role The Public Transport Contracts Manager role sits within the Public Transport Contracts (PTC) Section of the Public Transport Services directorate. PTC is responsible for the management of all Public Service Obligation (PSO) public transport service contracts across the state. PTC is structured into three main functions: Contract Management, Performance Management, and Bus Stop Design Management. Duties And Responsibilities Management and administration of public transport contracts to include reviewing and analysing operator reports; Meeting with transport operators on a regular basis, to include tracking and progressing of meeting actions; Verifying and auditing of operational data, and liaising with operators, including identification and monitoring of initiatives to improve operator performance and data quality; Reviewing operator proposals for variations to contracts and services and initiating or negotiating NTA led contract variations with operators as required; Managing contract budgets and assisting in the preparation of periodic cost reports and annual budget submissions for management and departmental review; Review and verification of operator-submitted invoices and credit notes, for subsequent processing on NTA payment system; Analysis and review of rail and bus operator data for larger contracts, including passenger loading data and operator performance data; Preparation, review, circulation and presentation of summary reports and presentations, including on contract performance trends, to both internal and external stakeholders, including NTA management and operators; Overseeing the calculation of contractual payments due, including performance related deductions, bonus payments and incentives; Managing external consultants in supporting the public transport contracts sections work; Managing NTA surveys and audits of operator performance, including mystery passenger surveys, fare evasion surveys, passenger loading surveys and other performance surveys/audits that may be required from time to time; Preparation and review of material for annual statistical bulletins for public transport services; Analysis of fare structures, fare levels and revenue forecasts; Financial and economic evaluation of costs and benefits of service changes; Collation and review of cost, performance or other contract related data for internal and external audit purposes and meeting with auditors as required; Monitoring, improving and implementing quality procedures to ensure high quality outcomes from the public transport teams work; Supporting the procurement of public transport service contracts, including the preparation of contract documents, technical schedules and service specifications for public transport services contracts, appropriate to the type of services being procured, working with NTA legal and technical advisors as required, responding to bidder enquiries and evaluation of tender submissions; Leading in contract implementation prior to commencement of services; Liaise with other departments within the NTA in relation to proposed service amendments or new contracted services, and the equipment, infrastructure or travel information required to support the delivery of contracted public transport services; Active engagement with other functions within the NTA including finance, technology, customer experience, public affairs, service planning, regulation and tendering; Preparing responses to complaints and queries relating to public transport services from members of the public and elected representatives within specified target response times; and Other contract management or data analysis related tasks as and when required. Note: The functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time. The person appointed requires the flexibility to fulfil other roles and responsibilities at a similar level within the Authority. Essential Criteria Please note: In order to satisfy the shortlisting panel that you meet these criteria you must explicitly reference how you meet same in your application. Failure to demonstrate these may prevent your application progressing to future shortlisting stages. Each candidate must meet the following requirements at the time of the competition closing: a) Hold a minimum of an NFQ level 7 in a relevant numerate discipline, such as engineering, mathematics, statistics, science, economics, data analytics, finance or an equivalent field; b) Have at least 5 years relevant work experience, including a minimum of 2 years in an environment requiring structured analysis, contract management, financial oversight or procurement-related responsibilities; c) Demonstrate exceptional analytical and problem-solving skills, including the ability to interrogate complex datasets, identify operational or customer-impacting issues, evaluate options and develop evidence-based solutions that enhance service quality and public outcomes; and d) Show advanced communication and inter-personal skills, including the ability to produce high-quality reports, deliver clear presentations that support decision-making and communicate operational or customer-focused implications to a wide range of stakeholders. Desirable Attributes Please note: Should further shortlisting be required after essential criteria above, a selection of the following may be assessed. The ideal candidate will also: e) Possess a high standard of technical training or experience in a transport, infrastructure, operations, engineering or related analytical environment; f) Possess excellent IT skills, particularly in MS Office and have experience using project/contract management or similar IT packages or, the ability to quickly acquire such knowledge; g) Demonstrate proven ability to work effectively within, and contribute positively to, multi-disciplinary teams; h) Have practical experience in financial control, including cost management, budget monitoring, variance analysis and financial governance within contractual or operational settings; i) Have a good knowledge of public transport services, policy frameworks, governance arrangements and operational performance metrics or, the ability to quickly acquire such knowledge; j) Have a good working knowledge of relevant European and national public procurement law, procedures and best practice in relation to public service contracts or, the ability to quickly acquire such knowledge; k) Demonstrate leadership ability, including managing project teams or consultants, coordinating concurrent workstreams and driving operational or customer-focused improvements; l) Have good time, quality and cost management skills, ensuring tasks are delivered to a high standard, on schedule and with clear consideration of customer impact; m) Demonstrate strong influencing skills, including the ability to negotiate with operators, engage with auditors, support external consultants, and maintain constructive relationships centred on improving outcomes for transport users; n) Proficiency in Microsoft Excel advanced functions, data analysis tools, modelling or other analytical or reporting software; and o) Have a creative approach to problem solving and a collaborative approach to working with others to reach a solution. Remuneration Salary Grade: Engineer Grade II Salary Scale: €75,448, €77,172, €78,891, €80,619, €82,342, €82,801, €84,499, €86,262, €89,133 (LSI 1), €92,011 (LSI 2) Personal Pension Contribution (PPC) rate. This salary is payable to an individual who is required to make a personal pension contribution (PPC) to their main pension (in general those persons whose initial appointment to the Public Service is on or after 6th April 1995). €71,783, €73,427, €75,056, €76,700, €78,338, €79,975, €81,606, €83,260, €84,674 (LSI 1), €87,404 (LSI 2) Non Personal Pension Contribution (non-PPC) rate. This salary is payable to an individual who is not required to make a personal pension contribution (PPC) to their main pension scheme. Annual Leave: 27 days per annum. This leave is on the basis of a five day week and is exclusive of the usual public holidays. Note: entry will be at point 1 of the scale and will not be subject to negotiation; different pay and conditions may apply if, immediately prior to appointment the appointee is already a serving Civil Servant or Public Servant; the rate of remuneration may be adjusted from time to time in line with Government pay policy. Contract: Permanent Contract Probation: There is a 6 month probationary period which may at the discretion of the CEO be extended to 10 months. Selection Process Prior to completing your application please read the Important Candidate Information Booklet on our careers page here:

TLNT1_IJ

Dublin, Dublin, Ireland

Compétences linguistiques

English

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