OCM Program ManagerAlpha Apex Group • Buffalo, New York, United States
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OCM Program Manager
Alpha Apex Group
- Buffalo, New York, United States
- Buffalo, New York, United States
À propos
The OCM Program Manager will partner closely with Executive Sponsors, Business Champions, Business Data Leads, IT, and Program Managers to drive sustainable change and minimize disruption during the transformation.
*Key Responsibilities*
*Change Strategy & Planning*
* Define and execute the *OCM strategy* for the SAP program, aligned with overall program objectives and milestones.
* Develop integrated change management plans including stakeholder engagement, communications, training, adoption, and readiness.
* Assess organizational change impacts and identify risks, resistance points, and mitigation strategies.
* Ensure consistency of change approach across all SAP workstreams and deployment waves.
*Team Leadership & Capability Development*
* Lead, mentor, and manage a team of OCM specialists, including change analysts, communications leads, training leads, and change champions.
* Set clear goals, priorities, and performance expectations for OCM resources.
* Ensure workload alignment across the team and effective integration with SAP program workstreams.
* Build internal change capability and standardize OCM tools, templates, and best practices.
* Coordinate and manage external change management consultants as needed.
*Stakeholder Engagement & Leadership Alignment*
* Identify impacted stakeholder groups and create targeted engagement plans.
* Partner with executive sponsors, senior leaders, and line managers to build visible sponsorship and accountability.
* Coach leaders and people managers on their role in driving SAP adoption and reinforcing new ways of working.
* Facilitate workshops, leadership briefings, and change forums as needed.
*Communications*
* Develop and deliver a comprehensive SAP change communication strategy, including key messages, timing, channels, and audiences.
* Create and oversee delivery of communication materials (emails, presentations, intranet content, FAQs, roadmaps).
* Ensure messaging is clear, consistent, and tailored to different stakeholder groups.
* Coordinate communications with program management, SAP SteerCo team and the Corporate Communications team.
*Training & Enablement*
* Support the training strategy for SAP end users, including role-based learning paths.
* Partner with L&D as well as functional teams to help design, develop, and deploy training materials.
* Ensure training aligns with business processes, system configuration, and go-live readiness.
* Support super-user and change champion networks to enable peer-to-peer adoption.
*Adoption, Readiness & Sustainment*
* Define and track adoption metrics, readiness indicators, and change KPIs.
* Conduct organizational readiness assessments and coordinate corrective actions as needed.
* Support go-live and post–go-live stabilization, including hypercare support.
* Develop sustainment plans to reinforce adoption and embed changes into standard operating procedures.
*Program Integration*
* Act as a core member of the SAP program team, working closely with:
* Project/Program Management
* Business Champions
* Business Data Leads
* IT Technical Leads
* System Integrators
* Ensure OCM deliverables are integrated into the overall SAP program plan.
*Required Qualifications*
* Bachelor’s degree in Business, Human Resources, Organizational Development, Information Systems, or a related field.
* 8–12+ years of experience in Organizational Change Management, preferably supporting large ERP or SAP implementations.
* Direct experience leading OCM for an SAP rollout (S/4HANA preferred).
* Strong understanding of change management methodologies (e.g., Prosci ADKAR, Kotter).
* Proven ability to influence leaders and stakeholders at all levels.
* Exceptional communication, facilitation, and presentation skills.
* Experience working in complex, matrixed organizations.
*Preferred Qualifications*
* Prosci or equivalent Change Management certification.
* Experience with multi-site, global, or phased SAP deployments.
* Background in manufacturing, aerospace, supply chain, finance, or regulated environments.
*Key Competencies*
* Strategic thinker with strong execution skills
* Strong leadership presence and credibility
* High emotional intelligence and stakeholder empathy
* Ability to manage ambiguity and change at pace
* Results-oriented with a focus on adoption and outcomes
This search is being conducted by a recruiting partner on behalf of a client company. Additional details will be shared with qualified candidates.
Pay: $130,000.00 - $170,000.00 per year
Benefits:
* Relocation assistance
People with a criminal record are encouraged to apply
Application Question(s):
* Describe the last ERP transformation you supported. What system was implemented, what modules were in scope, and what were your deliverables?
* Walk us through your role during cutover. What were your specific deliverables and how did you measure readiness?
Willingness to travel:
* 25% (Required)
Work Location: In person
Compétences linguistiques
- English
Avis aux utilisateurs
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