IT Sales Development Representative (SDR)

Job Location Dallas, TX or San Jose CA

Mode On-site

Position Type Full time permanent

An IT Sales Development Representative (SDR) is responsible for generating leads, qualifying potential customers, and scheduling appointments for the sales team. This role involves proactive outreach through various channels like cold calling, email, and social media, as well as maintaining detailed records in the CRM system. SDRs also collaborate with marketing and sales teams to refine lead generation strategies.

• Lead Generation: Proactively identify and qualify potential customers through various channels (phone, email, social media).
• Lead Qualification: Assess leads based on their potential for business and suitability for the company's products or services.
• Meeting Scheduling: Schedule appointments or product demonstrations for the sales team with qualified prospects.
• CRM Management: Maintain accurate and up-to-date records of all interactions and activities in the CRM system.
• Collaboration: Work closely with sales and marketing teams to align lead generation efforts and refine strategies.
• Knowledge Building: Continuously update knowledge of products, industry trends, and lead generation techniques.
• Feedback: Provide feedback to improve lead generation and qualification processes.
• Communication: Excellent verbal and written communication skills are essential.
• Customer Focus: Ability to understand and respond to customer needs effectively.
• Self-Motivation: A self-starter attitude and ability to work in a fast-paced environment are important.