Senior Implementation Engineer

Teleport

Oakland, California, United States

Oakland, California, United States

À propos

Unified Identity Securing Classic and AI Infrastructure
Teleport, the AI Infrastructure Identity Company, prepares organizations for an AI future by establishing a unified identity layer for infrastructure, with humans, machines, workloads, and AI agents secured cryptographically with a hardware root of trust rather than vulnerable credentials. By replacing fragmented identity and access management systems with Infrastructure Identity, Teleport scales zero trust across cloud and on‑prem environments, eliminating the complexity and risk created by identity fragmentation and credential sprawl. Teleport protects infrastructure from identity attacks, accelerates engineering by reducing infrastructure complexity, and secures non‑deterministic agentic workflows. Headquartered in Oakland, CA, Teleport operates globally, with industry‑leading customers such as Nasdaq, IBM, Doordash, and Elastic.
Our Vision Today’s computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can’t be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future.
Why Teleport Teleport addresses the overlooked intersection between cybersecurity and infrastructure—an area companies have historically tried to manage through a fragmented mix of tools like PAM, network‑centric controls, and fragmented secrets management. This approach was already inefficient, but it fundamentally breaks down in the era of AI.
AI changes the landscape in three critical ways. First, non‑human, machine, and AI identities now outnumber human ones, driving massive secrets sprawl while worsening anonymity. Second, anonymity is incompatible with AI workloads: these systems are inherently non‑deterministic, operate across many services and environments, and therefore require strong identity, continuous trust, and end‑to‑end visibility to function safely and correctly. Third, the non‑deterministic nature of AI makes reliability and scalability non‑negotiable—systems must be resilient, observable, and with access control guardrails, because failures and unexpected behavior cannot be handled with static controls or manual intervention.
Solving this problem requires a fundamentally different approach: a unified identity layer that spans machines, workloads, humans, and agents. Identity becomes the security control plane that replaces network location and long‑lived secrets as the basis of trust. Ephemeral privileges are critical in this model—privileges must be granted just‑in‑time, limited to the task at hand, and automatically expire, dramatically reducing blast radius in systems where behavior cannot be fully predicted. Finally, real‑time intelligence is essential: in fast‑moving, AI‑driven environments, access decisions must continuously adapt to context, behavior, and system state, rather than relying on static policies defined in advance.
Teleport addresses the growing gap between today’s cyber and infrastructure security posture and what modern, AI‑driven systems actually require. As AI systems proliferate, attack surfaces and pathways multiply, giving adversaries unprecedented leverage. The result is an inflection point: without re‑anchoring security and infrastructure around identity, real‑time trust, and ephemeral privileges, the volume and impact of security breaches will only accelerate.
Responsibilities
Diagnose and resolve problems in the Teleport product and customer environments (e.g., Dockers, Kubernetes, AWS, Azure, GCP).
Design customer architecture and advocate best practices during cloud or Kubernetes deployment.
Lead technical discussions during all Customer Onboarding sync calls as the primary technical POC.
Create and maintain cloud and Kubernetes environments to demo new features.
Maintain a high level of customer satisfaction of account base throughout the onboarding process.
Deploy, test, and validate new features and customer issues in Kubernetes, cloud, and Linux environments.
Work closely with Product and Development to document customer use cases and triage customer escalations.
Plan, build, and maintain Teleport training for new users to ensure successful migration to the Teleport product.
What You’ll Bring
Bachelor’s degree or foreign equivalent in Computer Science, or other closely related degrees. We will accept a 3‑ or 4‑year degree.
2 years of experience in the job offered or related technical occupation.
2 years in customer‑facing software onboarding, software services, solution architecting, or system administration roles.
Knowledge of Linux administration skills; hands‑on experience with one of the major public cloud providers (e.g., AWS, GCP, Azure, Kubernetes); security principles and technologies including SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC; and software troubleshooting, testing, and debugging skills.
The Benefits We focus on making your day‑to‑day the best it can be while empowering you to achieve your goals.
AUTONOMY: You’ll have the autonomy to make your own decisions and focus on what’s important to you and your role.
ACCESS TO A SENIOR TEAM: You’ll have access to a senior team that supports you and wants to see you succeed.
SMART TEAM: You’ll have a team you can learn from, collaborate with, and grow with.
IMPACT: You’ll be able to make an impact and have a voice in the future of the product and company direction.
SCOPE: You’re able to tailor yourself to opportunities, challenges, and projects.
BUREAUCRACY REMOVAL: We remove the red tape that stifles innovation while giving you access to all the information you need to build and take action more quickly.
CAREER: You can pursue the career you’ve always wanted today, without “earning your stripes.”
EXTENSIVE HEALTH COVERAGE
ANNUAL EXPENSE BUDGET
REST & RECOVERY POLICIES maximizing leave
RETIREMENT SAVINGS PLANS
EQUITY IN A US $1.1‑bn business
PROFESSIONAL DEVELOPMENT OPPORTUNITIES
Do you have what it takes?
At Teleport, we do things a bit differently. We let your work do the talking. We don’t go for six rounds of interviews, live whiteboard or live‑coding. We only want the best. We need to see what you can do, in your own way, for real.
But interviews are a two‑way street. Through the project, you’ll get a real taste of life at Teleport, including:
We’re flexible – you’ll have plenty of time to complete your project, if life gets in the way.
We give you autonomy – you’ll have the space and freedom to figure things out, make decisions, and problem‑solve.
Collaborative – Got questions?
We have answers. You’ll have support from your team – the one you’ll be working with day in day out if you’re successful.
We progress careers – During the project, see how much you learn.
We can move fast – early submissions are fine, and we’ll keep the process moving.
Think you’ve got what it takes? We’d love to see it! Unconvinced? We can guarantee three things:
It’ll challenge you.
You’ll learn a lot.
If you love the process, you’ll love working at Teleport.
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at https://goteleport.com/legal/apply/job-applicant/
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Oakland, California, United States

Compétences linguistiques

English

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