SSO Receptionist (Remote)Neumo Holdings LLC • Evansville, Indiana, United States
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SSO Receptionist (Remote)
Neumo Holdings LLC
- Evansville, Indiana, United States
- Evansville, Indiana, United States
À propos
The Self Service Office (SSO) receptionist is responsible for assisting customers at Self Service Office locations. An SSO receptionist should have the ability to learn a basic knowledge of Bureau of Motor Vehicles (BMV) operations and be skilled in face-to-face communications. The location for this position will be the Indy East, Indiana BMV location, and the candidate must be in a commutable distance to this location. This is a part-time position at 20-24 hours per week. Duties and Responsibilities
Greet customers at this Self Service Office (SSO) location. Direct customers to appropriate services. Assist customers with transactions. Maintain a good working relationship with Bureau of Motor Vehicles (BMV) staff. Research and troubleshoot any errors with customer care and the Self Service Terminal staff. Report ongoing issues to the Self Service Office (SSO) Staff Supervisor. Qualifications
Ability to learn the basic understanding of Bureau of Motor Vehicle operations. Excellent written and verbal communication skills. Strong organizational skills including attention to detail and multi-tasking skills. Strong working knowledge of Microsoft Office and Excel. Customer facing position with moderate noise levels. Employee will work in location with heavy customer traffic and interactions with the public. Employee will work with self service terminals (kiosks) and use telephone to call support if issues arise with the machine during normal use by the customers. Physical Demands
Must be able to remain standing for extended periods. Regular use of a computer and other office machinery, such as printers and touch screens. Occasional movement around the office. Frequent communication via telephone. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
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Compétences linguistiques
- English
Avis aux utilisateurs
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