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Real Estate Coordinator - US Based Remote - Eastern/Central Time ZoneAnywhere Real Estate • San Diego, California, United States
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Real Estate Coordinator - US Based Remote - Eastern/Central Time Zone

Anywhere Real Estate
  • US
    San Diego, California, United States
  • US
    San Diego, California, United States
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À propos

Welcome Center Specialist/ Real Estate Coordinator Primary Function The primary function of the Welcome Center Specialist is to introduce the customer to Cartus, provide getting-started documentation, and promote and sell Cartus revenue-generating products while delivering high-quality customer service. The Specialist will place departure and destination broker referrals based on the customer’s needs and conduct regular follow-up with customers to ensure agent satisfaction. The ideal candidate will be based in the Eastern or Central Time Zone.
Major Duties and Responsibilities
Welcomes customer serving as their initial point of contact, verifies personal information, and provides introductory documentation to initiate access to the relocation process
Conduct preliminary real estate needs assessment
Sell Cartus revenue-generating products and services, including departure and destination broker referrals, mortgage, title and insurance services, CartusConnect
Obtain consent to refer customer to Anywhere Real Estate affiliated companies
Ensure product referral placement is in compliance with client policy
Manage a dynamic caseload of placed referrals ensuring customer satisfaction with assigned real estate agent
Serve as a resource for the Cartus consultant and customer for agent/brokerage issues
Critical Dimensions
Excellent verbal and written communication skills
Strong computer proficiency
Ability to navigate multiple systems with ease
Multi-tasking
Instant rapport building skills
Interpersonal/influencing skills
Ability to overcome objections
Ability to prioritize workload
Attention to detail
Strong data integrity
Strong planning and organizing skills
Must be internally motivated and a self-starter
Teamwork
Qualifications Minimum 3 years customer service experience (retail, financial services, or call center)
High school diploma required; some college preferred
Real estate knowledge preferred (home purchase, sale, or mortgage)
Strong interpersonal, verbal, and written communication skills
Digital literacy and ability to navigate multiple systems; Microsoft Office Suite, Google Suite, CRM experience strongly preferred.
Strong attention to detail
Planning and organization skills; ability to multi-task in a fast-paced environment
Ability to relate to a customer in a professional and courteous manner
Regular and consistent attendance/punctuality
Embraces diversity and inclusion
Benefits
Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
401(k) savings plan with company match
Paid Time Off to include Holidays, Vacation Time, and Sick Time
Paid Family & Paternity Leave
Life Insurance
Business Travel Accident Insurance
All employees receive access to LinkedIn Learning
Employee Referral Program
Adoption Assistance Program
Employee Assistance Program
Health and Wellness Program and Incentives
Employee Discounts
Employee Resource Groups
EEO Statement EEO Statement: EOE including disability/veteran
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  • San Diego, California, United States

Compétences linguistiques

  • English
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