Client Services Manager
AO Globe Life
- Chicago, Illinois, United States
- Chicago, Illinois, United States
À propos
Client Support Specialists . In this role, you will work with individuals and families across the United States to help them better understand and access important supplemental benefit programs.
We provide structured training, mentorship, and warm leads from individuals who have
requested information about benefit options , allowing you to build valuable professional experience while working from home.
Responsibilities
Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Explain benefit options clearly and assist clients through the enrollment process
Maintain accurate digital records and follow up with clients as needed
Provide professional customer support and build positive client relationships
Participate in ongoing training sessions and professional development meetings
Qualifications
Strong communication and interpersonal skills
Organized, dependable, and comfortable working independently
Confident using digital tools and virtual meeting platforms such as Zoom
Experience in customer service or client-facing roles is helpful but not required
Requirements
Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. With more than 70 years of service, our organization continues to grow by offering meaningful remote career opportunities focused on service, integrity, and professional development.
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Compétences linguistiques
- English
Avis aux utilisateurs
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