Cette offre d'emploi n'est plus disponible
Team Lead Support Engineer
EDB
- Springfield, Missouri, United States
- Springfield, Missouri, United States
À propos
A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB delivers high availability with security, compliance controls, and observability. For more information, visit www.enterprisedb.com. Role : Team Lead Support Engineer – Boston, MA
Responsibilities Work directly with customers to provide in-depth technical troubleshooting and recommend appropriate workaround(s) and solutions for all EDB product lines and open-source PostgreSQL products. Collaborate with and mentor junior and mid-tier support engineers to triage issues, create reproducible test cases, file development requests, and offer patches when possible. Develop and deliver training. Collaborate with Development resources to identify bugs and performance bottlenecks. Serve as the primary point of contact to premium customers on priority engagements. Manage and drive solutions for escalated issues. Document solutions, procedures, and standards for customers as well as for internal use. Telecommuting allowed for this position.
Minimum Qualifications
Bachelor’s degree in Computer Science or related field of study.
Five (5) years of experience in a computer-related occupation.
Experience with PostgreSQL, Oracle, MongoDB, and PostgreSQL tools (pgpool, pgbouncer, Patroni, PEM, EPRS (xDB), EFM, MTK, CNP, pgbackrest, barman, replication manager).
SQL and bash scripting. Docker & Kubernetes. Amazon Web Services and RDS, Microsoft Azure.
Telecommuting allowed.
Compensation Offered Wage: $178,131.00 per year
Application Send cover letter and resume to: addison.markey@enterprisedb.com with reference # 322817.
Benefits & Company Values EDB is committed to supporting employees’ wellbeing by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc for health tips and Wellness Fridays through December 2026. Check our career site for more information on perks and region-specific benefits. EDB is an equal opportunity workplace that embraces diversity and inclusion. We do not seek or accept unsolicited resumes from recruitment agencies.
EEO & Compliance EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB does not pay fees for unsolicited resumes except as required by a signed agreement with a recruiting entity.
#LI-Remote
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre a été publiée par l’un de nos partenaires. Vous pouvez consulter l’offre originale ici.