À propos
We are seeking a high-level remote executive assistant to serve as the strategic "right hand" to our CEO across multiple companies, including moving, home services, and related brands. This is not a basic administrative role; we are looking for a powerhouse professional who can drive organization, instill accountability, and execute complex tasks across a fast-paced, multi-company environment. The goal of this position is to act as a force multiplier for leadership, ensuring nothing falls through the cracks. Core Responsibilities
1. Inbox & Communication Management Inbox Ownership: Actively managing and organizing the CEO's email inbox by prioritizing urgent matters, drafting professional responses, and routing inquiries to the appropriate departments. Lead Oversight: Monitoring missed calls and lead systems to ensure every potential customer is followed up immediately. 2. Operations & Accountability KPI Reporting: Building and sending daily KPI dashboards to track critical metrics such as revenue, job volume, and call data. Task Tracking: Maintaining a bird's-eye view of all company tasks and proactively following up with team members across departments to ensure deadlines are met. SOP Development: Organizing and maintaining Standard Operating Procedures (SOPs), internal documents, and digital systems to ensure operational efficiency. 3. Administrative & Financial Support Finance/Admin: Supporting light financial tasks, including invoicing, basic financial tracking, and operational reporting. Marketing Coordination: Assisting with the coordination of marketing efforts and providing regular performance reporting. Required Qualifications
Experience: 2+ years of experience as an executive assistant or operations assistant. Proven experience supporting a CEO or business owner in a high-growth environment is highly preferred. High-Level Proactivity: An individual who does not wait for instructions and identifies solutions before problems arise. Accountability Mindset: A relentless focus on follow-up and ensuring team execution. Communication: Exceptional written and verbal English skills. Organization: Extreme attention to detail and the ability to manage multiple brands simultaneously. Preferred Tools & Technical Skills
Microsoft 365: Advanced proficiency in Outlook and Excel. CRM Systems: Familiarity with industry-specific CRMs (e.g., SmartMoving) is a significant plus. Communication Systems: Experience with VoIP/Call systems (e.g., RingCentral). Financial Software: Exposure to QuickBooks or similar basic financial tracking tools. Reporting: Experience managing KPIs and operational tracking dashboards. Logistics
Hours: Full-time (40 hours/week). Schedule: Aligned with U.S. Central Time Business Hours. Nature: Long-term role with significant growth potential. Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.
Compétences linguistiques
- English
Avis aux utilisateurs
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