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Service Advisor
Rush Enterprises
- Sylmar, Maryland, United States
- Sylmar, Maryland, United States
À propos
Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
Responsibilities:
* Gather customer complaint details and expectations.
* Perform vehicle walk around inspection, verify vehicle information.
* Connect to J-Pro and perform on the spot vehicle diagnostics. Print report. Refer to service history (IE:SIR), recommend additional needed service.
* Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer's specifications.
* Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature.
* Establish "promised time" based on shop workflow, communicate with foreman.
* Establish customer's method of
Compétences linguistiques
- English
Avis aux utilisateurs
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