Customer Service Coordinator
PestCo LLC
- Hannibal, Missouri, United States
- Hannibal, Missouri, United States
À propos
Founded in late 2021, PestCo is one of the fastest growing Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.
Location: Hannibal, MO
Position Type: Full-Time
Schedule: Monday-Friday
Key Responsibilities:
- Manage incoming calls and customer inquiries.
- Manage and maintain a customer "Sales lead" database.
- Respond to routine customer questions and concerns promptly as needed.
- Identify and assess customer inquiries to achieve customer satisfaction.
- Education and Training provided on-the-job.
- Maintain an efficient calendar of day-to-day activities.
- Develop a strong knowledge of the company's products, processes, and services.
- All duties for Customer Service Representative assigned by management.
Qualifications & Requirements:
- High school diploma or equivalent.
- Strong Communication skills effectively through verbal, written and in person.
- Strong customer service and in-person presentation skills.
- Strong attention to detail and accurate record keeping.
- Self-motivated and results driven.
- Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
- Pass a background check.
- Pest Control experience preferred but not required.
Why Join the PestCo Team?
Comprehensive Benefit Plans:
- Overtime, Commissions, and Bonuses (for applicable roles)
- Paid Time Off, Paid Sick Time, & Paid Holidays
- Medical, Dental, and Vision Insurance
- Company Provided Life Insurance
- 401K - Employer Match
- Health Savings
Compétences linguistiques
- English
Avis aux utilisateurs
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