Assistant Front Office ManagerSage Hospitality Resources, LLP • Denver, Colorado, United States
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Assistant Front Office Manager
Sage Hospitality Resources, LLP
- Denver, Colorado, United States
- Denver, Colorado, United States
À propos
Position salary range: $58,000-$62,000 annually
Job Close Date: May 30, 2026 or until filled
Found at the intersection of timeless elegance and modern luxury, The Oxford Hotel stands today as an iconic Denver landmark, rooted in its unique history and groundbreaking beginnings of 1891.
Our personality and sense of charm- _which we've been curating for more than 100 years_ -gives us an easy confidence that allows us to comfortably stand out from the crowd.
Be a part of history and stay for the story. The Oxford Hotel has been a part of the city since the beginning, and always will be. We are loaded with benefits, a team-centric culture, and opportunities to grow your career. _Work where you belong._
A Rewarding Experience:
+ Complementary RTD EcoPass
+ Unlimited paid time off
+ Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
+ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
+ Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
+ Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
+ Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
+ Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
+ Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
+ Company-paid short-term disability
+ WINFertility guidance for those enrolled in Sage medical plan
+ Calm Health Application Subscription
+ Tuition Reimbursement of up to $2,000 per calendar year
+ Paid FMLA leave for up to a period of 12 weeks
+ Employee Assistance Program
+ Great discounts on Hotels, Restaurants, and much more.
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Job Overview
Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Responsibilities
+ Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
+ Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts ensuring the guests are satisfied.
+ Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
+ Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.
+ Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
+ Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide guests with timely and efficient service.
+ Control cash transactions at the front desk and maintain complete responsibility for personal
Compétences linguistiques
- English
Avis aux utilisateurs
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