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Front Desk
PEG Companies
- Smyrna, Georgia, United States
- Smyrna, Georgia, United States
À propos
Full-time
Description
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role requires professionalism, attention to detail, and the ability to multitask in a fast-paced hospitality environment while upholding the hotel and Brand's service standards.
- Greet and welcome guests upon arrival with a friendly and professional demeanor.
- Perform accurate check-in and check-out procedures.
- Answer and direct phone calls, handle guest inquiries, and provide information about hotel services, amenities, and local attractions.
- Secure the guest's method of
Compétences linguistiques
- English
Avis aux utilisateurs
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