Customer Relations Representative - State Farm Agent Team MemberShabonya Dutton - State Farm Agent • Elko, Nevada, United States
Customer Relations Representative - State Farm Agent Team Member
Shabonya Dutton - State Farm Agent
- Elko, Nevada, United States
- Elko, Nevada, United States
À propos
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’m a native Nevadan and have proudly called Elko home for over 20 years. I’ve been with State Farm since 2002 and opened my agency in 2008, building a strong presence in a community where neighbors truly support one another.
Our agency has grown into a team of thirteen dedicated professionals who are knowledgeable, supportive, and committed to delivering exceptional customer service every day.
For our team, we offer a 401(k), health benefits, a hiring bonus, and a strong focus on work-life balance.
Our office culture is team-oriented, service-driven, and rooted in community values. We’re looking for someone who is motivated, dependable, and takes pride in helping others—someone who wants to grow as part of a team that values both people and performance.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Shabonya Dutton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compétences linguistiques
- English
Avis aux utilisateurs
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