DispatcherW. O. Grubb Steel Erection Incorporated • Castle Hayne, North Carolina, United States
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Dispatcher
W. O. Grubb Steel Erection Incorporated
- Castle Hayne, North Carolina, United States
- Castle Hayne, North Carolina, United States
À propos
Responsibilities:
* Monitors and maintains a log of all equipment and personnel;
* Monitors activities and evaluates whether related regulations, policies and procedural guidelines are followed;
* Operates and maintains office equipment including, telephone, facsimile, photocopier, Microsoft Windows, and the Fleet Cost & Care system;
* Evaluates, processes and transmits information, instructions, and permits;
* Prepares daily dispatch reports and determines schedules and forwards as appropriate;
* Evaluates DOT regulations and takes action to ensure compliance;
* Evaluates labor and equipment needs, assigns and dispatches labor and equipment and maintains communication with operators and drivers;
* Coordinates with the local branch manager and dispatchers in other branches to determine efficient scheduling of labor and equipment that utilizes branch-level and Company resources in the most cost-effective manner;
* Acts as a liaison between customers, salesmen, operators, and operations;
* Determines how to conduct layoffs when necessary to reduce labor force due to lack of work;
* Assesses changing weather conditions affecting crews and determines when to suspend activities if necessary;
* Creates appropriate maps and direction charts to assure compliance with applicable permit laws;
* Conducts all business in a professional, respectful manner;
* Maintaining customer relationships, insuring customers satisfaction, and responding to customer complaints;
* Handling problems or emergencies that arise in the field;
* Taking orders from customers and entering into crane rental agreements;
* In filling customers' orders consider operator's familiarity with the job sites, operator's relationship with the customer, a particular needs of the job, the dimensions, capacity and sizes of the cranes, the reliability and qualifications of the operator;
* Preparing and reviewing job tickets;
* Maintaining the crane rental schedule.
Qualifications:
* Must be proficient with basic computer skills (i.e. Microsoft Word, Excel, etc.).
* Problem solver - exercise discretion and judgment to best manage available resources.
* Knowledge of local geography.
* Time management skills.
* Punctual.
* Assumes responsibility.
* Takes responsibility for exercising independent judgment within areas of responsibility.
* Can work under stress.
* Service orientated.
* Excellent communication skills.
* Possess a minimum of a high school diploma or equivalent.
* Must be able to pass a drug test, background check, and fit for duty test.
Compétences linguistiques
- English
Avis aux utilisateurs
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