Front Desk Agent
Spire Hospitality
- Burbank, California, United States
- Burbank, California, United States
À propos
Job Overview: Greet and register guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet high standards of quality.
The ideal candidate will have previous HOTEL front desk experience and FSPMS (Marriott OS).
Compensation: $20.00/hr.
Responsibilities and Duties:
* Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office.
* Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash make change and balance an assigned house
Compétences linguistiques
- English
Avis aux utilisateurs
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