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Service AdvisorDiehl CDJR of Robinson • McKees Rocks, Pennsylvania, United States
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Service Advisor

Diehl CDJR of Robinson
  • US
    McKees Rocks, Pennsylvania, United States
  • US
    McKees Rocks, Pennsylvania, United States
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À propos

Diehl Automotive is growing and expanding! We are looking for an experienced Automotive Service Advisor at Diehl of Robinson. Customer service, data entry, writing estimates, and working as a team with the technicians and other advisors will be primary the responsibilities. Prior experience is preferred but willing to train the right candidate.
As a Service Advisor you will:
  • Greet customers in a timely and friendly manner
  • Obtain accurate information regarding the customers vehicle, documenting any and all concerns to the repair order
  • Advise customers on the maintenance intervals according manufactures specifications
  • Provide customers with a complete and accurate estimate for labor and parts
  • Provide customers with a detailed breakdown of all charges for the services performed to their vehicle
  • Obtain prior authorization from the customer or warranty company of repairs that need to be completed
  • Handle telephone inquiries regarding customer concerns, appointments, and follow up with customers on work in progress
  • Verify manufacturer and extended warranty coverage

Job Type: Full-time
Experience:
  • Customer Service: 2 years (Preferred)
  • DMS experience (preferred)

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • We offer competitive wages and embrace a "promote within" philosophy

Qualifications:
  • Clean driving record
  • Time management skills
  • Commitment to 100% customer satisfaction
  • Have basic computer skills to include typing and Microsoft Excel
  • Be organized, professional and courteous
  • McKees Rocks, Pennsylvania, United States

Compétences linguistiques

  • English
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Cette offre a été publiée par l’un de nos partenaires. Vous pouvez consulter l’offre originale ici.

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