Assistant General Manager
AlzaHR
- Sonoma, California, United States
- Sonoma, California, United States
À propos
San Francisco Area Reports to:
General Manager Compensation:
The hiring range for this position is expected to be $140,000-$170,000, depending on experience and qualifications. WHAT YOU'LL DO Operational Leadership • Serve as a senior operational leader for the San Francisco location and provide multi-site oversight across the company markets • Oversee all departments including creative, warehouse, logistics, and field teams, ensuring safety, quality, profitability, and process adherence • Act as the General Manager's primary deputy, stepping in to lead full operations as needed Financial Ownership • Manage and own the SF location P&L: budgeting, labor forecasting, expense control, and margin performance • Interpret financial reports and make proactive adjustments to protect profitability in a fast-moving environment • Present financial results, risks, and operational updates directly to the GM, COO and leadership Team & People Leadership • Lead a team of 50+ staff including department managers, event leads, warehouse crew, and front-line operators • Own performance management, onboarding, coaching, conflict resolution, and attendance accountability • Build and sustain high-performing teams equipped to operate in dynamic, deadline-driven environments Cross-Functional Execution • Bridge the creative agency side of the business with logistics, warehouse, and trucking operations • Ensure seamless execution of large-scale activations, rentals, and production services for a high-profile Bay Area and tech industry client base • Maintain vendor contracts, uphold quality standards, and manage cross-functional project timelines and budgets Process & Systems • Implement and enforce SOPs, KPIs, and operational metrics across departments • Drive efficiency in labor scheduling, resource utilization, and workflow optimization • Integrate operational data into enterprise-wide reporting and executive dashboards WHAT WE'RE LOOKING FOR Experience • 5+ years in a senior operational leadership role (Director of Operations, VP of Operations, GM, or equivalent) • Demonstrated P&L ownership with direct budget and margin accountability • Experience managing 50+ staff across multiple departments or locations • Background in live events, experiential marketing, production, hospitality, or service-driven operations strongly preferred • Multi-site or multi-unit operational responsibility is a significant plus • Track record of delivering complex projects on time and within budget Attributes • Executive presence: comfortable presenting to senior leadership; confident and decisive under pressure • Ownership mindset: takes end-to-end accountability and proactively solves problems without waiting to escalate • Operational rigor: uses data to drive decisions, enforces standards, and optimizes labor and resources • Adaptability: pivots quickly in time-sensitive, ambiguous situations while maintaining sound judgment • Cross-functional fluency: moves seamlessly across operations, finance, sales, and creative disciplines WHAT SUCCESS LOOKS LIKE We move fast. Here is what we expect from you in your first 90 days: 30 Days — Learn, Listen, and Establish Presence • Complete a full operational audit of the SF location: staffing, scheduling, vendor relationships, active projects, and open financial exposure • Build trusted relationships with department managers and key cross-functional partners across warehouse, creative, and logistics teams • Sit in on client briefings, walk through active events, and understand the flow of a production from booking through strike • Review current SOPs, KPIs, and reporting cadences, Identify the top two or three gaps that need immediate attention • Meet with the GM and executive team; align on priorities, communication expectations, and success metrics for the first quarter
60 Days — Take the Wheel on Operations • Own the daily operational rhythm of the SF location; scheduling, labor deployment, and shift accountability — without requiring GM involvement • Deliver your first independent financial review: actuals vs. forecast, labor variance, and a clear action plan for any gaps • Identify and begin implementing at least one process improvement that reduces cost, improves quality, or eliminates recurring friction • Demonstrate visible leadership presence with front-line staff; known by name, trusted by the team, and respected as the decision-maker on the floor • Begin multi-site oversight responsibilities: check-ins, reporting, and operational alignment with other locations 90 Days — Drive Results and Lead Independently • Operate fully autonomously as the SF location leader; the COO/GM should be able to step away for a week with full confidence in your command • Present a 90-day operational review to senior leadership: what you found, what you fixed, what you are still solving, and your 6-month roadmap • Have at least one measurable outcome on the board: cost savings, efficiency gain, revenue contribution, or team performance improvement • Have built or begun rebuilding the management bench, each direct report should have clear goals, regular feedback, and a development plan • Be the person the team calls first. Not the second call, not the escalation path. This is a rare opportunity for a seasoned operator to step into a role with genuine executive visibility, strategic weight, and the scope to make a lasting impact on a growing, dynamic company. If you thrive where no two days are the same — and you can see the big picture while mastering the details — we want to hear from you.
Compétences linguistiques
- English
Avis aux utilisateurs
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