Receptionist/Administrative AssistantBruno • Oconomowoc, Wisconsin, United States
Receptionist/Administrative Assistant
Bruno
- Oconomowoc, Wisconsin, United States
- Oconomowoc, Wisconsin, United States
À propos
Maintain business professionalism at the front desk in the Corporate Plant while providing administrative support to the sales team. Responsible for a multiline telephone system to answer incoming calls and direct callers to appropriate personnel. Greet and assist visitors. Excellent business verbal (pleasant telephone voice) and written communication. Perform a variety of clerical duties such as typing, data entry and schedule coordination. Results-oriented professional with strong attention to detail.
Responsibilities
Sales Operations Support
* Maintain department's Outlook shared mailbox including distribution of faxes electronically to appropriate departments.
* Process incoming requests for new dealer accounts by entering information into CRM.
* Process internal forms submitted for access to dealer portal.
* Maintain dealer pages for accounts who have changes status in Marketing portal.
* Update and maintain customer and customer contact information in company database(s).
* Set up new dealer accounts including Contacts and Ship To addresses.
* Maintain and process new Ship To addresses and changes on accounts.
* Process changes on Accounts including changes to Bruno's subcontractor network.
* Collate and mail sales correspondence
* Assist with troubleshooting literature requests on Bruno's Marketing portal.
* Perform additional duties as assigned
Lobby/Front Desk Responsibilities
* Verbally answer incoming telephone calls on dedicated direct local phone line (not 800#), determine purpose of calls and forward to appropriate personnel or department.
* Answer questions about organization and provide callers with address, directions, and other information.
* Welcome on-site visitors with appointment, job applicants, and new hires and direct to appropriate personnel
* Monitor visitor access by overseeing sign in procedures.
* Retrieve mail from mailbox onsite, sort/distribute interoffice mail to appropriate assigned distribution areas, run mail through postage meter and take mail to mailbox.
* Update lobby signage
* Order office supplies
* Maintain the appearance of front lobby including over seasonal decorating and stock copier rooms
Qualifications
Education and Experience:
* High school diploma or equivalent
* One year reception or administrative experience
* Microsoft Office suite proficiency
* Proficient and accurate typing skills (50 wpm)
* Experience in Epicor ERP system and Salesforce CRM is a plus
Skills & Abilities:
* Read, analyze, and interpret a variety of information, such as technical procedures, business correspondence, and governmental regulations furnished in written, oral or diagram form.
* Create business-level written correspondence and verbally present information to internal and external customers.
* Requires job related software skills, MS Office and the ability to operate a variety of standard office equipment.
Working Conditions/Physical Demands:
* Regular office environment.
* Lift up to 30 pounds occasionally
* While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or touch; and talk or hear.
* The employee is occasionally required to move around.
Compétences linguistiques
- English
Avis aux utilisateurs
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