Customer Service Representative
PestCo LLC
- Eatontown, New Jersey, United States
- Eatontown, New Jersey, United States
À propos
Since 1983 Alliance has a track record for increasing growth, opportunity, and profits. Our rapidly growing service company seeks a talented Customer Care Professional to work with our new and existing residential customers. We have a strong culture rooted in trust, respect, integrity, open communication, and professionalism. We make it a point to use good judgment, fairness, and common sense to meet our challenges. We value a work-life balance and diversity. You'll find our team consists of talented, dedicated people who share our enthusiasm, commitment to service excellence, and sense of pride.
Alliance is proud to be a part of the PestCo's family of companies:
Founded in late 2021, PestCo is one of the fastest growing Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.
Location: Tinton Falls, NJ area
Position Type: Full-Time
Schedule: Monday-Friday
Key Responsibilities:
- Manage incoming calls and customer inquiries.
- Manage and maintain a customer "Sales lead" database.
- Respond to routine customer questions and concerns promptly as needed.
- Identify and assess customer inquiries to achieve customer satisfaction.
- Education and Training provided on-the-job.
- Maintain an efficient calendar of day-to-day activities.
- Develop a strong knowledge of the company's products, processes, and services.
- All duties for Customer Service Representative assigned by management.
Qualifications & Requirements:
- High school diploma or equivalent.
- Strong Communication skills effectively through verbal, written and in person.
- Strong customer service and in-person presentation skills.
- Strong attention to detail and accurate record keeping.
- Self-motivated and results driven.
- Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
- Pest Control experience preferred but not required.
Why Join the PestCo Team?
Comprehensive Benefit Plans:
- Overtime, Commissions, and Bonuses (for applicable roles)
- Paid Time Off, Paid Sick Time, & Paid Holidays
- Medical, Dental, and Vision Insurance
- Company Provided Life Insurance
- 401K - Employer Match
- Health Savings
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.