2144 General Manager SalariedBooks-A-Million, Inc. • Gurnee, Illinois, United States
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2144 General Manager Salaried
Books-A-Million, Inc.
- Gurnee, Illinois, United States
- Gurnee, Illinois, United States
À propos
Job Description
The General Manager is responsible for the day-to-day operation of 2nd & Charles stores as a Manager On Duty in conjunction with the management team to maximize sales and customer service. The General Manager also oversees the execution of all aspects of store operations by providing effective leadership, achieving maximum sales and profits, controlling budgetary expenses, and managing the store team through training, development, and accountability.
Roles and Responsibilities
* Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines
* Maintains the physical security of the Books-A-Million store they are assigned, and in doing so is a key-holding member of management.
* Plans, organizes, and directs store activities with the assistance of other store management.
* Maintains category merchandising and cleanliness and ensures operational efficiency.
* Maintains used category cadencing and stock levels within the monthly budget.
* Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
* Ensures efficient product flow within the store.
* Recruits and hires talent for the store team.
* Coaches, trains, and develops the Management staff.
* Facilitates effective communication to all store associates through daily briefings, and weekly and monthly meetings.
* Audits buyback throughout the day to ensure all policies and procedures are being followed.
* Creates the store schedule to provide adequate coverage for all aspects of the store.
* Enhance store's reputation by establishing and maintaining good community relations and partnerships.
* Drops off
Compétences linguistiques
- English
Avis aux utilisateurs
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