Front Desk Supervisor
Milwaukee Marriott West
- Anchorage, Alaska, United States
- Anchorage, Alaska, United States
À propos
Location: Marriott Anchorage Downtown
Job Description:
The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk area. This includes managing the front desk staff, ensuring excellent customer service, and maintaining a clean and organized front desk area.
Responsibilities:
* Supervise and train front desk staff
* Ensure excellent customer service is provided to all guests
* Maintain a clean and organized front desk area
* Handle guest complaints and resolve issues in a timely manner
* Assist with check-in and check-out procedures
* Manage room reservations and cancellations
* Ensure compliance with hotel policies and procedures
* Perform other duties as assigned by management
Requirements:
* High school diploma or equivalent
* Prior experience in a supervisory role
* Excellent customer service skills
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Proficient in Microsoft Office and hotel management software
* Ability to work flexible hours, including weekends and holidays
Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.
E.O.E
Compétences linguistiques
- English
Avis aux utilisateurs
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