Sales Development Representative

New Holland, PA

Would you enjoy combining technology, retail, and relationship-driven sales in a software sales role where your guidance genuinely helps businesses operate more effectively?

Relationship-Driven Sales: Build long-term customer partnerships through honest conversations and practical solutions, rather than high-pressure selling.

Warm Lead Opportunities: Work with incoming referrals and established industry relationships rather than relying heavily on cold outreach.

Purposeful Technology Solutions: Help independent retailers operate more efficiently with software designed by store owners who understand their business challenges.

Supportive Team Environment: Join a personable, faith-based workplace that values integrity, positive communication, and work-life balance.

On-the-Job Training: Receive hands-on, on-the-job training and ongoing support while developing your knowledge of retail technology and POS solutions.

At Good's Technology Services, we provide StoreLIVE! point-of-sale solutions for independent retailers across the United States and Canada. We value integrity, positive relationships, and creating a wholesome work environment where employees can thrive professionally and personally.

What You'll Do as a Sales Development Representative

• Engage prospective retail customers through phone calls, emails, virtual meetings, and in-person conversations.
• Conduct tailored demonstrations of StoreLIVE! point-of-sale software solution.
• Learn customer operations and recommend solutions based on their business needs.
• Prepare accurate quotes and proposals in line with customer requirements.
• Follow up consistently with prospects throughout the sales process.
• Build long-term customer relationships through honest, consultative communication.
• Travel to customer locations and trade shows throughout the Eastern U.S., with occasional nationwide travel and minimal overnight stays.
• Collaborate with internal team members to support customer success and implementation needs.

Our Ideal Sales Development Representative

• Experienced Sales Professional: Brings 3+ years of preferred experience in technical sales, POS systems, retail, or related customer-facing sales environments.
• Technology-Minded Problem Solver: Understands or is willing to learn retail technology, with hardware or software troubleshooting experience considered a plus.
• Consultative Communicator: Builds trust by listening well, asking thoughtful questions, and guiding customers without high-pressure tactics.
• Computer-Savvy Learner: Has strong general computer skills; POS system experience is considered helpful.
• Travel-Ready Professional: Comfortable sitting at a desk for extended periods and standing for longer periods during trade shows.
• Values-Driven Team Member: Aligns with a positive, wholesome workplace that values integrity, professionalism, and respectful communication.

What We Offer Our Sales Development Representative

• Competitive Pay Scale (negotiable rate based on skills and qualifications)
• Full-time Monday-Friday schedule
• Health Insurance
• Paid Time Off
• Paid Holidays
• Retirement Profit-Sharing Plan
• Educational Assistance
• 10% Employee Store Discount
• Mileage Reimbursement
• Paid on-the-job training to learn StoreLIVE! POS software solution and the retail technology industry
• Relaxed, faith-based work environment that values family, community involvement, and work-life balance

To Apply

Sales Development Representatives, Software Sales Representatives, Business Development Representatives, and POS Software Sales Professionals seeking a relationship-driven, faith-based sales environment are encouraged to explore opportunities with Good's Technology Services.

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Requirements

• Brings 3+ years of preferred experience in technical sales, POS systems, retail, or related customer-facing sales environments
• Hardware or software troubleshooting experience is a plus
• POS Systems experience is helpful
• Computer skills