Front Desk Associate

Lake Harbour (LH) - Ridgeland, MS 39157

Position Type Part Time

Reports to: General Manager Front Desk:

Job Summary

The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.

1. Customer service background preferred.

2. Basic computer proficiency.

3. A passion for fitness and health.

4. Upbeat and positive attitude!

5. Punctuality and reliability is an absolute must!

6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.

7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel.

8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language.

9. High School diploma/GED equivalent required.

10. CPR / AED certification preferred.

Physical Demands

1. Continual standing and walking during shift.

2. Continual talking in person or on the phone during shift.

3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities.

4. Must be able to occasionally lift up to 50 lbs.

5. Regular exposure to certain chemicals related to cleaning products.