STUDENT-Phonathon Development Officer

Ithaca College Annual Fund is looking for student callers for its Phonathon program.

• Currently enrolled as a student at Ithaca College
• Familiarity with Ithaca College campus, activities, and history
• Interest in helping Ithaca College
• Ability to speak English clearly and communicate effectively by telephone
• Courteous and engaging personality
• Able to present information concisely and persuasively
• Able to follow directions and accurately record data/details
• Good time-management skills

• Inform Ithaca College alumni and parents about campus events, news, enhancements, and initiatives (Calling, Texting & Emailing).
• Professionally communicate Ithaca's mission and priorities
• Maintain and update information and records
• Ask alumni and parents to make a gift to support the College by credit card, pledge, or check
• Accept constructive feedback and coaching from Phonathon student managers, supervisors, call monitors, as well as IC Annual Fund staff. This is to help improve phoning skills and enhance results.
• Meet Phonathon performance standards
• Display a professional and positive attitude
• Manage schoolwork load and job hours
• Uphold Phonathon employment and confidentiality agreements

• Work two shifts per week.
• Shift times:
• Monday evening, 6:00 p.m. - 9:00 p.m.
• Tuesday evening, 6:00 p.m. - 9:00 p.m.
• Wednesday evening, 6:00 p.m. - 9:00 p.m.
• Thursday evening, 6:00 p.m. - 9:00 p.m.

1. Professional experience
2. Confidence
3. Knowledge of Ithaca College
4. Better understanding of Philanthropy/Giving Back
5. Develop transferable skills:
• Verbal Communication
• Leadership
• Collaboration and teamwork
• Time management
• Money management
• Customer Service Skills
• Ability to negotiate.
• Ease/comfort meeting/talking to new people.
6. Networking Opportunities

Hourly Rate: $16.00

Supervisor: Kelly Dukerich