Case Specialist

Join Robinson and Casey, PLLC, where you can make a genuine impact through purposeful work as a Case Specialist. This role isn't about high-volume intake; it's about guiding families through the complexities of Marchman Act and Guardianship cases with empathy and professionalism.

Our structured, growth-focused environment empowers you to deliver life-changing legal interventions. You'll work alongside a specialized legal team, allowing you to conduct case consultations, address concerns, and turn opportunities into retained matters. We're committed to fostering career growth and providing competitive compensation, ensuring you feel valued and supported in your mission to make a difference.

You'll need exceptional consultative sales skills to excel in this accountability-driven role. We seek professionals who thrive on guiding families through critical times, establishing trust, and making informed decisions. With a proven sales process and a 40%+ closing rate, you'll have the tools you need to succeed. Our firm values professionalism, responsiveness, and compassion, offering you the chance to contribute to something truly meaningful. If you're ready to apply your high-trust sales expertise to work that genuinely matters, let's embark on this journey together.

$60,000 - $150,000 yearly

The Case Specialist will conduct in-depth meetings with prospective new clients (PNCs) for the purpose of selling legal services. During these meetings, the Case Specialist will:

• Follow policies and procedures on how to communicate with PNCs in the most effective and compassionate manner.
• Collect information about the PNCs and the matters for which they are seeking the Firm’s help.
• Assure the PNCs that the Firm’s attorneys and staff will be able to help them.
• Show compassion and empathy for their situation.
• Provide a general description of the Firm’s services in the area where the PNC needs help.

The Case Specialist will oversee the client onboarding process:

• Create the Engagement Agreement and accept