BDC SALES

Essential Duties

• Answer all incoming phone calls according to script and schedule a sales appointment.
• Making outbound calls
• Log all Customer comments.
• Schedule follow-up contact if no appointment is made.
• Contact Customers using scripts to schedule appointments for Sales and Service.
• Confirm scheduled appointments.
• Post scheduled appointments on appointment board in BDC.
• Reschedule no-show Customer appointments.
• Follow up with Sales or Service Department to determine if appointment was kept and the outcome.
• Schedule future contact as needed.
• Update Customer changes in database.
• Generate emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
• Contact Customers based on current marketing initiatives.
• Respond to Customer website requests.
• Contact Internet Customers via email and phone to schedule an appointment.
• Follow up on Internet Customer emails according to a pre-determined timeline.
• Notify necessary departments when an appointment is scheduled.
• Assist with other duties, as assigned.
• Ability to meet or exceed monthly goals.

Job Benefits

• Health Medical, Dental & Vision Insurance
• Life and Disability Insurance
• 401K Retirement Savings Plan
• PTO & Holiday Pay
• Advancement opportunities for high performers

About Our Company

At Smith Automotive Group, we strive to provide outstanding service in all areas of our dealerships in Georgia, from the showroom to the service center. We believe our employees are our greatest asset! As such, we treat all employees with respect and appreciation for their contributions to the Company.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

Join us today!

All applicants must be able to pass pre-employment screen including MVR, drug test and have a valid in-state driver's license

Smith Automotive Group is an Equal Employment Opportunity Employer