Assistant Manager

Position Type Full Time

Job Profile: Assistant Manager Location: Field Reports To: Store Manager Position Purpose At Great American Cookies, the Assistant Manager is responsible for supporting the Store Manager with the overall operations of the cookie store. Their duty is to oversee day-to-day operations while creating a fun environment for guests that will keep them coming back on time and time again. Dimensions This position reports to the Store Manager in a particular operating location. The Assistant Managers are responsible for managing their shifts, managing their shift leaders, decorators, and associates. Additionally, they are responsible for maximizing sales growth, operating the store per company standards, and delivering exceptional customer service consistent with the culture of Front Range Holdings Primary Accountabilities In addition to following Front Range Holdings policies and procedures, principle accountabilities are, but are not limited to:

• Operations and Financial Management
• Assist the Store Manager with maximizing sales and profits within their store. Total sales responsibility approximately $350,000 to $1,000,000.
• Recommend strategies to assist with marketing of their store.
• Responsible for meeting store operations and customer service objectives
• Manage all cash handling procedures in the store including making deposits.
• Prepare ingredients for baking and decorating.
• Operate an oven and bake ingredients within standard constraints.
• Decorate cookies and cakes with a wide variety of templates.
• Ensure cleanliness of the store and all preparation areas.

• People Management
• Assist with the recruiting, training, and developing store personnel.
• Coach and develop associates to meet operational goals.
• Serve guests and create an exciting experience.
• In conjunction with the Store Manager, handles all employee performance issues appropriately and promptly, with pertinent, supporting documentation.
• Operate a register and ensure accountability of money and cash handling procedures are followed.

• Administrative Management
• Ensures that all Company policies and procedures are followed.
• Ensures that all Federal, State, and Local laws comply within each restaurant.
• Perform paperwork and other administrative tasks.

• Other:
• Adhere to all Great American Cookie and Front Range Holdings standards.
• Perform other duties as required.