HUD Service Coordinator - Mt. Horeb, WI

Based in Mt Horeb| Daily travel throughout the county is required
Full-time, Benefit Eligible | 40 hrs/week
Community-Based Role with Regional Travel

Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated and compassionate HUD Service Coordinator to support residents across 3 properties in Mt. Horeb, Monticello, and Madison, WI.

This role is designed to promote independence and self-sufficiency for individuals residing in HUD-supported properties. You'll connect tenants with vital community services, reduce early admissions to assisted living, and help residents maintain their independence for as long as possible.

• Provide informal case management, intake, and referrals
• Assess health, psychological, and social needs of tenants
• Develop and monitor individualized service plans
• Build relationships with local service providers and maintain a resource directory
• Educate tenants on available services, rights, and application processes
• Present workshops and training sessions on topics of interest
• Foster informal support networks among residents, families, and volunteers
• Collaborate with property staff and educate on aging-in-place strategies
• Maintain accurate documentation and case records

• Main Office – Waldmar Housing: 204 Durtschi Dr., Mt. Horeb, WI 53572
• Wittwer Apts: 120 S. Main St., Monticello, WI 53570

• Public Service Loan Forgiveness (PSLF)
  • By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
  • Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
  • Assistance navigating the PSLF through Summer
• Medical/Dental/Vision Insurance
• Flex Spending for Dependent & Health Care
• Mileage reimbursement
• Paid Time Off
• 10 Paid Holidays
• Ability to Contribute to 403B
• LSS makes annual raises a priority for employees
• Calm Wellness App – Premium Access
• Student loan navigation program with Summer, PBC
• Early Earned Wage Access with UKG Wallet
• Employee Assistance Program
• Service Awards and Recognition

• Bachelor's degree in Social Work, Psychology, Sociology, or related field OR equivalent combination of education and/or experience is required with a minimum of 3 years working with older adults
• Knowledge of supportive services and resources for older adults and/or individuals with disabilities
• Strong verbal and written communication skills
• Comfortable with basic computer systems and documentation tools
• Valid driver's license, reliable transportation, and auto insurance (MVR check required)

• Office-based with regular travel to client homes and community locations
• Moderate noise level; occasional exposure to household allergens and outdoor conditions
• Physical activity including bending, stooping, and stair climbing may be required

Ready to make a meaningful impact across communities? Apply today and help residents live independently with dignity and support!

LSS is an Equal Opportunity Employer (EOE).