Customer Service Associate

Heritage Landscape Supply is seeking a self-motivated, customer service-oriented individual for a Counter Sales Customer Service role. This part-time position will focus on order entry at the sales counter with other related duties. The workweek will require some weekends, with an opportunity for overtime during the busy season. Part time hours.

• Entering orders at the point of sale using the company computer system
• Interacting with customers over the phone, via email, and in-person
• Greet customers with a friendly attitude
• Basic computer and phone skills
• Communicate to customers the correct product for their application
• Communicate to customers how the material is priced and sold
• Create Sales Orders
• Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
• Clear communication between manager, employees, and clients
• Being honest, courteous, and respectful to customers & employees at all times
• Maintain and assist to keep a clean work environment
• Learn basic knowledge of products available to customers
• Inform management of products/special order material customers need
• Assist with Inventory Cycle Counts
• Other related duties as assigned

• Basic computer knowledge and Internet use
• Experience with irrigation/landscaping products but not required
• Able to pass pre-employment drug test and background screening

Job Location: Fresh Water Farms - Atkinson 1 KipKam Road Atkinson, NH 03811