Inside Sales Representative

We are seeking a driven and customer-focused Inside Sales Representative to join our Birmingham team. This role plays a critical part in supporting our customers, coordinating orders, and ensuring an exceptional client experience from quote to delivery. If you're organized, detail-oriented, and thrive in a collaborative environment, we'd love to hear from you.

Key Responsibilities:

• Assist customers with inquiries related to product selection, pricing, and delivery timelines.
• Prepare and follow up on customer quotes; track and manage job quote statuses.
• Utilize company systems and manufacturer tools for equipment selection and pricing.
• Enter and expedite job control sheets and factory competitive quotation memos.
• Facilitate factory orders and coordinate directly with manufacturers as needed.
• Purchase products from vendors as required to fulfill customer needs.
• Collaborate with office administration to publish and distribute customer quotes.
• Attend training sessions at manufacturer facilities and within the company's sales territory to enhance product knowledge.
• Support sales goals by helping management meet manufacturer quotas and assist in product promotions.

What We Offer:

• Employee Stock Ownership Plan (ESOP) + 401(k) with company match
• Annual bonus program based on performance
• Company-paid medical and dental insurance
• Company-paid life and long-term disability insurance
• A collaborative and fun work environment with regular team huddles and cross-training
• Career growth opportunities move up, across, or expand your skills in other areas
• Established, growing company with a strong track record of success

What We're Looking For:

• Previous inside sales, customer service, or related experience (preferred)
• Strong communication and problem-solving skills
• Ability to learn technical product details and quoting systems
• Comfortable in a fast-paced, team-oriented environment
• Proficiency with Microsoft Office and ability to quickly learn internal systems