IT Systems Engineer - MSP ProjectsSpot Migration • Oak Brook, Illinois, United States
IT Systems Engineer - MSP Projects
Spot Migration
- Oak Brook, Illinois, United States
- Oak Brook, Illinois, United States
À propos
Spot Migration is an MSP on the hunt for a *Tier 3 IT Systems Engineer* who’s not just great at tech, but is also ready to bring some fun to our tight-knit team of IT heroes.
*What You'll Be Doing:*
As an IT Systems Engineer, you will play a pivotal role in ensuring the seamless operation and success of our clients’ IT environments. Your responsibilities will include:
* *IT Project Crusher:* Plan, lead, and execute a variety of IT projects, ensuring timely and smooth completion.
* *Critical Issue Resolution:* Troubleshoot complex IT issues, perform root cause analysis, and solve the problem for good. No band-aid fixes!
* *Documentation Sensei:* Meticulously document troubleshooting steps, client processes, and IT infrastructure to maintain up-to-date and accurate records.
* *Mentorship:* Help make the team great by sharing your wisdom and mentoring junior team members.
* *Client Superhero:* Deliver top-notch customer service with patience and a smile, making our clients feel like the VIPs they are.
* *On-Call Rotation:* Participate in the on-call rotation- don't worry though, it's minimal as our support desk team is 24/7 and is the first line of support.
*What Makes You a Great Fit:*
* *Server* *Master:* Setup, migrate and troubleshoot of all kinds of servers, such as Domain Controllers, DNS & DHCP, Active Directory, File, App, P2V, etc
* *Data & Email Migrations: *Experience in migrating data to SharePoint and completing email migrations to Microsoft 365.
* *Active Directory & Intune:* Pro at creating and troubleshooting Active Directory GPOs, Intune setup and management, and Entra sync troubleshooting.
* *Network Security:* Proficient in Firewall and Site-to-Site VPN setup and troubleshooting.
* *Previous MSP experience* is a must (because you know the drill)
* Oh, and you’re cool showing up in *Oak Brook or at our client offices* when necessary.
*Your DNA/Abilities:*
* You *thrive in a fast-paced* environment and bring your A-game no matter how chaotic things get.
* You're a *people person* with *exceptional customer service skills* and an uncanny ability to communicate tech concepts without putting people to sleep.
* *Attention to detail* is your superpower—you take the time to get it right the first time.
* You’re a *team player* who’s always ready to help, no matter the challenge.
* You’re hungry for *knowledge and growth* and love tackling problems no one else can figure out.
* Efficiency? Innovation? You’re all about finding new ways to make things better, faster, and more reliable.
*Physical Requirements:*
* Occasionally lift and/or move up to 50 pounds (yes, that includes the server)
* Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch—IT yoga is real.
* Must have a *reliable vehicle* to get to the office and clients’ locations
*Perks of being part of our IT Squad:*
* *Work from Home/Hybrid work* environment (AKA: You get to wear sweatpants sometimes)
* An open work environment where your *ideas matter* (seriously, we want to hear them!)
* You’ll be working on the *latest tech* (not that old crap)
* *Career growth opportunities*—we’re growing, and so will you!
* *Challenging & Rewarding:* It’s challenging, but you’ll love it! With lots of variety and learning, you’ll never stop growing.
* *Casual office vibe* (think less corporate, more "let’s brainstorm over pizza").
* *Quarterly team-building events*, including game nights and escape room challenges.
Job Type: Full-time
Pay: $90,000.00 - $110,000.00 per year
Benefits:
* 401(k)
* Health insurance
* Paid time off
Compensation Package:
* Bonus opportunities
* Performance bonus
* Yearly pay
Application Question(s):
* Have you worked for another Managed IT Services provider (MSP)? If so, where and how long? If you have not, explain why you think you would thrive in a fast-paced environment supporting many different clients that need extensive server troubleshooting?
* What GPO's have you created?
* How many domain controller migrations have you completed independently or as the lead engineer?
* How many domain email migrations have you done to Microsoft 365?
* What are your salary expectations?
Experience:
* GPO: 3 years (Required)
* working for an MSP: 4 years (Required)
Language:
* Fluent English (Required)
Ability to Commute:
* Oak Brook, IL 60523 (Required)
Work Location: Hybrid remote in Oak Brook, IL 60523
Compétences linguistiques
- English
Avis aux utilisateurs
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