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Customer Service RepresentativePlant Products Inc. - QuébecLaval, Québec, Canada
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Customer Service Representative

Plant Products Inc. - Québec
  • CA
    Laval, Québec, Canada
  • CA
    Laval, Québec, Canada

À propos

We are currently looking for a Customer Service Representative.
This position requires bilingualism, as our headquarters are located in Ontario.

Role and Responsibilities:

  • Receive and process customer requests by phone, email, or in person.
  • Enter orders into the computer system (in-house system).
  • Provide the required information to customers regarding products or forward requests to the appropriate representatives.
  • Perform various follow-ups with customers and respond to requests from the head office.
  • Greet customers who come on-site and handle monetary transactions.
  • Perform various administrative tasks as needed.

What we offer:
Yearly salary starting from $45,000
Schedule from Monday to Friday, from 8 a.m. to 5 p.m., 40 hours/week.
10 sick days per year.
3 weeks of paid vacation after one year.
Group insurance, group RRSP, and yearly discretionary bonus.
We are easily accessible by public transportation.
What we are looking for in a candidate:
  • Completed Secondary 5 or a DEP in horticulture (an asset).
  • Experience in customer service.
  • Ability to maintain a fast work pace during the busy season (spring and summer).
  • Basic proficiency in Word, Excel, and Outlook.
  • Functional spoken and written English.
  • Possess a valid work permit in Canada (mandatory)
  • Laval, Québec, Canada

Compétences linguistiques

  • English
Avis aux utilisateurs

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