Product Optimization Project Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Product Optimization Project Manager

Position Summary

Help drive meaningful business outcomes by turning strategy into execution across a fast‑evolving product organization. The Product Optimization Project Manager leads cross‑functional initiatives, supports process and technology improvements, and ensures visibility into progress against key priorities. This role partners closely with leadership to coordinate work, manage organizational processes, and improve operational effectiveness. This position is based in Belfast, Maine.

About the Team

The Product Optimization team is a cross‑functional group focused on improving how products are developed, launched, and scaled. The team supports product readiness, operational processes, and new initiative development across athenahealth’s platform and applications. Team members partner closely with Product, Engineering, Finance, and Operations leaders to align priorities and support execution. The team uses data, reporting tools, and structured processes to improve efficiency and enable consistent delivery of business outcomes.

Essential Job Responsibilities

• Lead cross‑functional initiatives from planning through execution and adoption, ensuring alignment with organizational priorities

• Translate strategic objectives into clear plans, milestones, and measurable outcomes

• Partner with leadership to define priorities and support execution of key initiatives

• Establish and manage operating processes such as goal setting, business reviews, and reporting cadences

• Coordinate across teams to manage dependencies, resolve issues, and maintain progress toward goals

• Design and implement processes, tools, and frameworks to improve efficiency and consistency

• Develop reporting and dashboards to track performance and support data‑informed decisions

• Manage operational processes related to budgeting, tracking, and reporting of product expenses

• Identify risks, gaps, and process improvement opportunities and implement solutions

• Use AI-enabled tools to support project tracking, analyze data trends, and streamline reporting workflows, while validating outputs and helping teams adopt effective practices

Additional Job Responsibilities

• Support planning cycles, including annual and quarterly goal setting

• Contribute to documentation and standardization of processes and best practices

• Assist in prioritizing initiatives based on business impact and feasibility

• Participate in evaluations of new tools or systems

• Communicate updates and insights to stakeholders across the organization

• Support onboarding of new initiatives or changes to existing processes

Expected Education & Experience

• Bachelor’s degree or equivalent practical experience

• 6–10+ years of experience in project management, operations, consulting, finance, or a related field

• Experience managing complex, cross‑functional initiatives in a matrixed organization

• Experience translating strategy into actionable plans and delivering measurable outcomes

• Experience establishing and managing processes such as goal setting, planning, and performance reviews

• Ability to influence stakeholders and align priorities across multiple levels of an organization

• Strong analytical skills with experience using data to inform decisions

• Experience with analytics or reporting tools (e.g., SQL, Tableau, Snowflake) preferred; advanced spreadsheet skills required

• Familiarity with project management and collaboration tools (e.g., Jira, Confluence, Smartsheet)

• Strong written and verbal communication skills, including experience preparing materials for senior stakeholders

Expected Compensation

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates.  Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.