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Excellent Customer Service Web Services DevOps Microsoft 365 AdministratorCOOLSOFTUnited States
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Excellent Customer Service Web Services DevOps Microsoft 365 Administrator

COOLSOFT
  • US
    United States
  • US
    United States

À propos

Excellent Customer Service Web Services DevOps Microsoft 365 Administrator Job location: Madison, WI
Job requirement id: 158092
Interviews: Teams interview
Duration of Contract: 6/30/26 with extensions possible
Onsite or Remote: Candidates must be CURRENT WI residents. No relocation allowed. This role will work mostly remote within the State of Wisconsin, but the selected hire may have to travel to client Central Office occasionally (1 – 2 times per quarter).
Work under general supervision of the Collaboration and Project Management Supervisor in the overall development, testing, implementation, maintenance, and support of applications and reports. This position participates in all phases of IS Systems Development Methodology.
Duties include developing applications and workflows in response to requests from client business partners. Technologies used include, but not limited to: SharePoint Designer, MS Access, MS InfoPath, MS Power Apps, MS Power Automate, Ivanti, TypeScript, .NET or SQL.
Work with Department personnel to analyze user needs; prepare business requirements documents and specifications; and design, write, test, and move application components in production according to established standards. Lead work as a member of system development teams under direction of project manager as needed. Maintain and support existing applications.
This position shall comply with the Department's administrative rules and the agency's policies and procedures including those related to the Department's overall Reentry philosophy of using evidence-based strategies, practices and programs which target an individual's criminogenic needs and risk level.
40% A. Systems analysis and design
A1. Analyze existing systems and procedures in the correctional institutions, Community Corrections field offices, and other departmental units by examining business functions and processes, organizational structure, job responsibilities, information flow, and computer equipment.
A2. Analyze & define business requirements for the development and/or enhancement of SharePoint, SharePoint Online using Power Apps, packaged software applications, electronic forms, workflows, reports, interfaces, Ivanti IT Service Manager Configurations, and data extracts.
A3. Learn the methods by which applications can run in a DevOps environment.
A4. Conduct business workflow analysis and create and maintain business requirements documentation.
A5. Ensure systems tools and methodologies are consistent with agency technical policies and standards.
A6. Develop & evaluate application alternatives, recommend changes or improvements that solve the needs of the business.
A7. Prepare project plans for small projects and/or provide detailed tasks to be included in the project plan.
A8. Develop detailed design specifications and interact with system users to assure a mutual understanding and agreement on design specifications.
A9. Estimate resources required for proposed program changes.
A10. Provide independent project management leadership over complex application projects.
A11. Attend and participate in meetings and provide regular project status review reports as appropriate.
40% B. Programming and implementation of computer solutions for the business community.
B1. Develop prototypes following proposed design to demonstrate approach for approval.
B2. Program application components to implement application business logic and/or generate user interface content including global and specific program documentation.
B3. Develop and review detailed program specifications.
B4. Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 158092 while calling.
EOE Protected Veterans/Disability
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  • United States

Compétences linguistiques

  • English
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