Technical Services Team Leader

At Warner Bros. Discovery, we believe in creating “the stuff dreams are made of.” This isn’t just about wizards, dragons, and superheroes; it’s about the incredible storytellers and creators who bring these worlds to life. Here, you’ll find a vibrant community of dreamers and innovators, all dedicated to crafting unforgettable experiences.

Our studios are among the best in the world, offering cutting-edge motion picture and television production facilities. The magic happens in our Studio Operations group, which encompasses everything from soundstage rentals to culinary services. Whether it’s hosting a captivating studio tour or creating optimal workspaces, our teams lay the groundwork for extraordinary experiences.

We are thrilled to announce an exciting opportunity for a Team Leader to join our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL).

As part of the Technical Services department, you will play a crucial role in maintaining all show-related aspects of the Studio Tour, including lighting, sound, video, sets, props, and more. Collaborating closely with original filmmakers and top-tier suppliers, you will ensure that our Studio Tour operates at the highest standards, delivering a safe and exceptional visitor experience.

• Lead and manage the Technical Services Team, ensuring all show-related systems are maintained to the highest operational and presentation standards.
• Support the delivery, maintenance, and continuous improvement of all show systems.
• Provide senior technical support and guidance, ensuring best practices are followed in the maintenance and operation of Tour assets.
• Collaborate with filmmakers and creative stakeholders to embed knowledge of set build and maintenance into ongoing operations.
• Deputize for the Management team as needed, ensuring continuity of technical leadership.
• Promote a strong health and safety culture, ensuring compliance with risk assessments and safe systems of work.
• Champion show quality and guest experience by proactively identifying and resolving technical issues.

• 4+ years of experience in a technical maintenance role within the entertainment, theatre, attractions, or live experience industry.
• Demonstrable expertise in show technical systems, including show control and networked lighting systems.
• Familiarity with electrical systems and wiring.
• Experience in an operational, customer-facing environment with significant public interaction.
• Proven ability to support team management and development.
• Up-to-date knowledge of relevant statutory and legislative regulations.
• Strong understanding of Health & Safety regulations and safe working practices.
• Excellent IT skills, particularly with Microsoft Office.
• Ability to collaborate effectively in a dynamic operational environment.
• Strong organizational and planning skills.
• Understanding of work order/facilities management systems.
• Proficient with workshop machinery and health and safety practices.
• Training in temporary electrical systems (BS7909) and IOSH qualified.
• Working knowledge of ADIPS and HSG175 standards.
• Engineering competency across electrical, mechanical, and pneumatic systems.
• IPAF 3a/3b and forklift certification.

This is a full-time position, averaging 40 hours per week. The role involves a mix of early, mid, and late shifts, including weekends and overnight shifts for maintenance work.

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them with you during your interview!

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, dedicated to considering qualified candidates based on merit, regardless of gender, ethnicity, age, sexual orientation, or any other protected category.

If you are a qualified candidate with a disability and require adjustments during the application process, we are here to support you.