Multi Unit Manager

Job Overview
We are seeking a dedicated and experienced Multi-unit Manager to oversee the operations of multiple Church's Chicken restaurant locations. The ideal candidate will be responsible for driving sales, managing staff, and ensuring that each store meets its operational goals and adheres to brand standards. This role requires strong leadership skills, a passion for the restaurant industry, and the ability to foster a positive work environment while delivering on the operational metrics of the restaurants.

Duties

• Manage daily operations across multiple locations to ensure efficiency and effectiveness.
• Lead and develop store teams through training, coaching, and performance management.
• Oversee recruitment processes, including interviewing and hiring new staff members.
• Implement merchandising strategies to maximize sales and enhance customer experience.
• Monitor inventory levels and manage purchasing to maintain optimal stock levels.
• Ensure compliance with company policies and procedures, including payroll and cash handling practices.
• Analyze sales data and prepare reports to identify trends, opportunities, and areas for improvement.
• Develop budgets and manage financial performance for each location.
• Foster a culture of teamwork and collaboration among staff members.
• Handle customer inquiries and resolve issues in a timely manner.

Skills

• Strong negotiation skills to facilitate effective vendor relationships.
• Bilingual or multilingual capabilities are a plus for enhancing customer interactions.
• Experience in recruiting, training, and developing team members.
• Proficient in payroll management and cash handling procedures.
• Knowledge of merchandising techniques that drive sales performance.
• Familiarity with POS systems for efficient transaction processing.
• Strong organizational skills to manage multiple priorities effectively.
• Excellent communication skills for clear interaction with team members and customers.
• Background in retail sales management with a focus on achieving targets.
• Ability to handle budgeting responsibilities with attention to detail in financial reporting.
• Proven leadership experience with a focus on team management and motivation.
• Strong time management skills to ensure all tasks are completed efficiently. This position offers an exciting opportunity for growth within our organization as we continue to expand our presence in the retail market. If you are passionate about retail management and have the skills necessary to lead multiple teams successfully, we encourage you to apply.

Job Type: Full-time

Pay: $18.37-$28.21 per hour

Ability to commute/relocate:

• Toronto, ON (M8X): reliably commute or plan to relocate before starting work (required)

Experience:

• Restaurant management: 3 years (required)

Language:

• French (preferred)

Licence/Certification:

• Driving Licence (preferred)

Willingness to travel:

• 50% (required)

Work Location: In person

Compétences idéales

• Budgeting
• Inventory Management
• Leadership
• Recruiting
• Team Management
• Training

• Toronto, Ontario, Canada

Expérience professionnelle

• Finance & Accounting
• General Management

Compétences linguistiques

• English