Solutions Architect Public SectorTeleperformance • Belfast, Northern Ireland, United Kingdom
Solutions Architect Public Sector
Teleperformance
- Belfast, Northern Ireland, United Kingdom
- Belfast, Northern Ireland, United Kingdom
À propos
Job Summary / Overview
Solution Architect – Public Sector Grow
th This is an exciting opportunity to join TP at a pivotal stage of growth as a Solution Architect within the Public Sector Growth team. You will be responsible for shaping and articulating innovative digital business solutions for public sector opportunities, developing a clear solution vision—translating client requirements into practical, compelling, and commercially viable propositions and be instrumental in bringing together the right components—people, processes, and technology—to create winning solutions that meet client needs and support TP’s growth ambitions.
Key Responsibilities and Accountabilities
Visioning and crafting
digital business solutions for Public Sector opportunities – this
isn’t
about the technical architecture but more about being able to develop & design a solution vision to meet a
client’s
requirements and
then
developing a practical and compelling means to knit a
winning
solution
together. Writing
detailed and compliant s
olution content
in response to
the relevant stage of the procurement process Participation on pre-tender market engagement activity Presenting solutions to clients both formally as part of a bid process and informally in discovery/consultative conversations
and as part of market engagement activities Working with
and advising
our finance team to ensure solutions are properly costed/priced and costs are correctly captured in client financial models and templates. Working closely with our WFM teams to ensure they accurately size and forecast /model the levels of resource required.
Focus to include optimal productivity of service solution and ensuring maximum efficiency of solution. Working with the SVP
of
Business Development to secure executive sign off for
proposed
solutions
/prices
as part of the formal bid process
Communication: Ability to put complex ideas across simply in written, visual (slides) and verbal forms Ensuring that current Government policy and compliance requirements are understood and are reflected in all solutions created Responsibility for actively supporting Public Sector growth strategy in the development and identification of potential new market opportunities and solutions / product design as a ‘go to market’ approach
Influencing and networking: Ability to operate effectively within a B2B client/service provider environment Ability to deliver through others within a project/virtual team environment Ability to build and maintain effective networks – internally and externally
Solutions design: Ability to identify client needs and requirements and design solutions that address them Ability to identify opportunities for transformation through innovation, analytics and technology and to incorporate these into client proposals Ability to capture and document solution requirements and specifications for the purposes of pricing and delivery planning
aligned to client requirements and evaluation criterion Demonstrable k
nowledge
and success
o
f how to structure a s
olution for customer management services and operations Demonstrable k
nowledge of formal bid procurement processes and vendor responses e.g. RFI
/ITT
/ITN
/RFP/BAFO) Understanding of how AI can be
utilised
to shape commercially attractive solutions Knowledge of project management principles
and how these apply to delivery of solution design Ensuring that all aspects of the solution influencing cost, price and margin are fully understood and incorporated into
tender
responses
Experience: Experience of working on solution design and bids in a BPO
/BPS
environment
,
specifically
with experience of working on Public Sector bid responses Experience of working with data and customer insight Experience of undertaking due diligence analysis of customer provided data and insights to deliver a compliant solution to meet customer needs and
to assess level of risk in solution design Excellent
written and verbal communications skills with evidence of having authored and presented
detailed
proposals to clients A creative problem solver,
able to
look at a situation and generate imaginative but realistic
and compliant
solutions
.
Competencies and Specific Skills
Takes ownership and accountability Commercially
minded People focused Achievement
driven Superior
analytical a
bility Superior communication s
kill
s Flexibility Excellent
reasoning & j
udg
e
ment Robust and commercially
balanced d
ecision-making L
eadership s
kills
#LI-CW1
Compétences linguistiques
- English
Avis aux utilisateurs
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