Sales Support ExecutivePhillips Grant Ltd • Birmingham, England, United Kingdom
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Sales Support Executive
Phillips Grant Ltd
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
À propos
Our client is an established, employee-owned fire and life-safety systems business, headquartered in the West Midlands and operating nationwide. They design, install, commission and maintain fire alarm, life safety and security systems for multi-site commercial customers - with particular strength in large residential blocks and student accommodation.
Built organically since the mid-2000s, this is a business with real roots, a loyal customer base, and a team that takes pride in what they do. And because it's employee-owned, when the business does well - everyone does.
The role
They're now looking for an Internal Sales Executive to join their Fire & Security team - a role that sits at the heart of the commercial operation and offers a genuine pathway into account management for the right person.
The day-to-day is focused on producing accurate remedial quotations from engineer recommendations and supporting a team of National Account Managers to progress opportunities and deliver excellent customer service.
You will:
Prepare accurate remedial quotations for Fire & Security works
Support National Account Managers with quote follow-up, customer communication, and admin
Liaise with engineering and service teams to clarify scope, parts, labour, and compliance requirements
Manage inbound enquiries and provide timely, professional responses by phone and email
Maintain CRM records, quote logs, and pipeline updates
Chase approvals and support order progression and handover to operations
Help with stock management and reporting
Who we're looking for
Experience in a quotes, sales support, or account management environment
A technically minded approach - some electrical or security systems knowledge would be a bonus
Confident communication skills and a genuine commitment to customer service
Strong attention to detail and the ability to manage multiple priorities
What's on offer
Up to £32,000 base salary, depending on experience
OTE on top of base through individual performance
Company-wide bonus - because as an employee-owned business, the success is shared
Extensive training on company products and services
A clear progression path into a National Account Manager role
Early finish Fridays
21 days annual leave, pension, and on-site parking
A friendly, supportive office where people actually enjoy coming to work
If you're looking for a role where you can learn, grow, and be rewarded for your contribution - this is worth a conversation.
Compétences linguistiques
- English
Avis aux utilisateurs
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